Maintenance of Certification

The Purpose
Maintenance of Certification gives evidence of commitment to the principle of lifelong learning. In addition to the sales training required to become a CSP, all CSPs are required to meet the Maintenance of Certification (MOC) criteria.

• Commit to lifelong learning by completing a minimum of 20 hours of professional development annually
• Remain a member in good standing of the CPSA within the CSP category
• Adhere to the Code of Ethics

Professional Development
A notice asking you to identify your 20 hours or more of training will be sent to you in late fall every year. This process ensures that CSPs are up-to-date on the most current issues and practices. Continuing professional education has been broadly defined to encompass subjects relevant to a graduate's employment or career and subjects that will increase the general skills or expertise of a professional sales person. Educational events need NOT be CPSA sponsored to qualify.

Reporting
Hours of training are to be reported annually on a calendar year basis. This MOC education requirement begins the year following your graduation date. MOC hours are submitted on-line by going to the CPSA web-site and logging on to the CSP exclusive page. The request to submit MOC activity compliance will be distributed to graduates late in the fall of the reporting year. Hours earned in a reporting year are to be filed with the Institute no later than February 28th of the following year.

Membership
The annual CPSA membership within the CSP category is $155 (plus applicable taxes).

Non – Compliance of 20 hours continuing education
If a graduate fails to achieve the minimum required number of hours on an annual basis, the following action will be taken:

The member will be notified in writing of the apparent shortfall. The member will be required to submit a written response to the notice of apparent non-compliance within a specified period of time. If a shortfall has occurred, an appropriate action plan to cover the shortfall should be included. If the graduate has not submitted a written response to the notice within a specified period of time of the receipt of the notice, the graduate will be deemed to have confirmed the hour shortfall.

Based on receipt and approval of an appropriate action plan, the Institute may allow an extension period of up to one year.

If, subsequent to the extension period, the graduate is still found to have accumulated fewer than the required hours, the graduate will be inactive, not having met the Maintenance of Certification criteria and will lose the privilege of using the professional designation, CSP.

Non – payment of certification/membership renewal fee
The graduate will be sent reminders up to 3 months after the due date of their CPSA certification membership fee notifying, them of the potential suspended status. If payment is not made within 6 months, the graduate will be inactive, not having met the Maintenance of Certification criteria and will lose the privilege of using the professional designation, CSP.

Proof of Performance
Graduates will be notified in writing of their inactive status as a CSP. You will be instructed to discontinue using the designation. The CSP certificate is the property of the CPSA Sales Institute and must be returned when an individual is no longer a member in good standing with CPSA or does not meet the education requirement.