<?xml-stylesheet type='text/xsl' href='http://www.cpsa.com/newsletters/articleRSS.xsl'?><rss version="2.0"><channel><title>CPSA.com</title><link>http://www.cpsa.com.com/</link><description>This is the syndication feed for the newsletter articles on www.cpsa.com.</description><managingEditor>editor@cpsa.com</managingEditor><copyright>Copyright 2008, Canadian Professional Association</copyright><lastBuildDate>Thu, 29 Jul 2010 07:34:23 GMT</lastBuildDate><item><title>Creating Stronger Value Propositions</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=370</link><description>In order to get customers to consider changing from the status quo, you have to give them a good reason. A really good reason. They need to know about the tangible business results they’ll get from using your product or service.</description><author>ll Konrath</author><pubDate>Tue, 20 Jul 2010 16:53:16 GMT</pubDate></item><item><title>Seven Ways to Write Better Proposals – And Win More Business! </title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=369</link><description>You respond to Request For Proposals (RFPs) to get more business, but it requires a strategic approach – it’s not just words on paper and a price. This is your opportunity to demonstrate your capabilities and the benefits you deliver while also providing good value. Make it clear, concise and compelling.</description><author>chel Theriault</author><pubDate>Tue, 20 Jul 2010 16:45:35 GMT</pubDate></item><item><title>Creating Stronger Value Propositions</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=367</link><description>In order to get customers to consider changing from the status quo, you have to give them a good reason. A really good reason. They need to know about the tangible business results they’ll get from using your product or service.</description><author>ll Konrath</author><pubDate>Thu, 15 Jul 2010 08:51:37 GMT</pubDate></item><item><title>Seven Ways to Write Better Proposals – And Win More Business! </title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=366</link><description>You respond to Request For Proposals (RFPs) to get more business, but it requires a strategic approach – it’s not just words on paper and a price. This is your opportunity to demonstrate your capabilities and the benefits you deliver while also providing good value. Make it clear, concise and compelling.</description><author>chel Theriault</author><pubDate>Thu, 15 Jul 2010 08:43:01 GMT</pubDate></item><item><title>The Top 7 Things to Consider Doing in the Summer with Your Sales Team!</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=365</link><description>If you are like most sales leaders, you are trying to figure out how to keep the sales team energized and excited when it’s 87 degrees and sunny outside. </description><author>ck Faulk</author><pubDate>Mon, 28 Jun 2010 14:26:19 GMT</pubDate></item><item><title>How to Get Customers Buying in the New Economy</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=364</link><description>We hear it all the time: What are customers actually buying? Is there a way to get prospects to buy?</description><author>rol Greene</author><pubDate>Mon, 28 Jun 2010 14:10:03 GMT</pubDate></item><item><title>The Six Real Reasons Why VPs of Sales are Fired</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=363</link><description>It can be well-argued that the vice president of sales is the most important position within a company since their words and actions impact the organization’s most critical issue—generating revenue. However, the average job tenures of vice presidents of sales is now at an all-time low of eighteen months to twenty-four months. </description><author>eve W. Martin </author><pubDate>Thu, 17 Jun 2010 14:22:16 GMT</pubDate></item><item><title>Confirming Sales Appointments: Are You Asking For the Cancellation?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=362</link><description>"Hi there, this is Bob Jones. We have an appointment tomorrow at 10 a.m. I was just wondering if you'd like to cancel?"</description><author> Davidson</author><pubDate>Thu, 17 Jun 2010 12:53:32 GMT</pubDate></item><item><title>Get Proactive About Referrals</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=361</link><description>Once you've set up a Referral Rewards Program, the next step is to get proactive and make asking for referrals a part of your sales and account management processes. This way you aren't waiting for clients to think of you to offer them up. With a good process in place, you create a steady stream of referral prospects while letting your customers know how important referrals are to you.</description><author>ndra Lee</author><pubDate>Thu, 03 Jun 2010 08:23:11 GMT</pubDate></item><item><title>Sales Objections: Opportunity Or A Death Knell?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=360</link><description>It's often been said that salespeople should welcome sales objections because they present an understanding of what the client is concerned about, and along with them, an opportunity to allay those concerns. </description><author>vid Stein</author><pubDate>Thu, 03 Jun 2010 08:07:25 GMT</pubDate></item><item><title>Negotiating and the Three Ts: Trust, Time and Tactics</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=359</link><description>Successful negotiating requires you have a strategy. The clearer your strategy before negotiating, the more successful you will be.  At the core of the strategy is what I refer to as the “Three Ts of Negotiating: Trust, Time, and Tactics.”</description><author>rk Hunter</author><pubDate>Wed, 19 May 2010 14:35:49 GMT</pubDate></item><item><title>9 Ways to Avoid Getting Made Fun of as a Sales Manager</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=358</link><description>Did you ever wonder how some executives get into the position that they are in? 

Judging by their lack of interpersonal skills, arrogant attitude and weak sales game, they must have some damning pictures of the boss in Vegas. Does this sound familiar? 

</description><author>vid Tyner</author><pubDate>Wed, 19 May 2010 14:29:02 GMT</pubDate></item><item><title>Four Reasons Why Your Prospect May Have Done a Disappearing Act (and what to do next)</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=357</link><description>he prospect was a solid fit for your company’s value proposition. You sent salespeople on site, spent money on demos, supported testing, and then…the key decision-maker suddenly stopped returning your calls. </description><author>rol Greene</author><pubDate>Fri, 07 May 2010 11:18:30 GMT</pubDate></item><item><title>10 Great Excuses for Avoiding Business Development</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=356</link><description>1. I'm booked for at least six weeks. I couldn't handle another deal if it landed on my desk.</description><author>ke Schultz and John Doerr</author><pubDate>Fri, 07 May 2010 10:40:42 GMT</pubDate></item><item><title>The Top 10 Ways to Integrate Field Sales With Inside Sales</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=355</link><description>Do your field and inside sales team work harmoniously with one another or do they operate unto themselves in separate kingdoms?</description><author>m Domanski</author><pubDate>Thu, 22 Apr 2010 09:36:45 GMT</pubDate></item><item><title>Are you going TOO FAR on sales calls?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=354</link><description>Call me a prude if you will, but I've had it with sellers who are totally clueless that they're going too far, too fast in their initial meeting with me. The worst thing is, they have no idea how their actions are perceived. </description><author>ll Konrath</author><pubDate>Thu, 22 Apr 2010 09:18:30 GMT</pubDate></item><item><title>The New and Frugal Sales Organization</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=353</link><description>Frugality doesn’t mean not spending money. It just means making wiser choices. Instead of taking a big bite, take a small taste. It’s time to think frugally, act frugally, and say yes to “thrift.” You can apply the following 10 tips to your sales organization: 
</description><author>siane Feigon</author><pubDate>Thu, 08 Apr 2010 14:20:39 GMT</pubDate></item><item><title>Losing vs. Not Winning the Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=352</link><description>If a salesperson doesn’t win a sale, then they must have lost it, right? Wrong. There is a not- so- subtle- difference between ‘not winning’ and losing. </description><author>thony Cole</author><pubDate>Thu, 08 Apr 2010 13:58:00 GMT</pubDate></item><item><title>How Salespeople WANT to be Managed…And HOW They SHOULD be Managed</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=351</link><description>During my work with clients, I'm often asked to interview their salespeople as part of my sales team due diligence. One of the questions that I always ask is their desired management style from the company. The response I hear most frequently? "I want to be treated as if I were running my own business." On the surface, this should be music to the executive team's ears. The truth of the matter is that it is actually cause for alarm. </description><author>e Salz</author><pubDate>Fri, 26 Mar 2010 08:35:11 GMT</pubDate></item><item><title>The Power of Influence</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=350</link><description>When it comes to your sales cycle the customer controls their sense of urgency of when they decide to purchase your products/services from you or your competitors. </description><author>u Schlackman</author><pubDate>Fri, 26 Mar 2010 08:25:48 GMT</pubDate></item><item><title>Shortcuts to Maximize Your Time</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=349</link><description>Imagine you had three extra hours this week to devote to your own improvement as a leader. What kind of difference do you think that would have on your effectiveness, accomplishments, and long-term success?

Each of us can think of valuable ways to spend our time, and chances are some of those ideas are more valuable than the ways you're spending your time right now. The fact is that when you maximize your time, you actually do have more hours in the day. 
</description><author>elle Jay, Ph.D.</author><pubDate>Fri, 12 Mar 2010 08:34:11 GMT</pubDate></item><item><title>Five Sales Lessons Learned from a Recession</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=348</link><description>The past year was definitely interesting. Some sales professionals prospered while others suffered. 

There are several key sales lessons that can be learned from selling in a recession. These will help you succeed in the upcoming year. 
</description><author>lley Robertson</author><pubDate>Fri, 12 Mar 2010 08:18:08 GMT</pubDate></item><item><title>Struggling with self-limiting beliefs?</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=347</link><description>You have all heard the expression: “Whatever you believe you can achieve, you will; and whatever you believe you can’t do, you won’t.”

Allowing self-limiting beliefs to constrain  performance, will in turn limit sales results because like everyone, salespeople hold stubbornly to private beliefs about themselves, clients, markets, competition, and even the economy, beliefs that can have an enormous impact, either positive or negative, on their sales achievement levels.
</description><author>nathan Farrington</author><pubDate>Fri, 26 Feb 2010 09:31:45 GMT</pubDate></item><item><title>Cost versus Worth</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=346</link><description>"How much will this cost?" 

Many salespeople shudder when faced with this question. They stutter, stammer, and hem and haw. This is where the rubber hits the road and when the prospect will either give them the green light to move forward with the sale or say, "thanks but no thanks". Far too often, salespeople feel uncomfortable talking about the price of their offering fearing that their prospect will put the brakes on the buying decision if the price of their product or service is perceived</description><author>lley Robertson</author><pubDate>Fri, 26 Feb 2010 09:27:34 GMT</pubDate></item><item><title>Call Reports—Are They Worth the Hassle?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=345</link><description>Do you require your salespeople to compile a daily or weekly call report?  If you’re like the vast majority of managers, you do. 

I’ve spoken with hundreds of managers about call reports and almost to a person they agree call reports are one of the most useless traditions management clings to.  The reports are filled with fictitious information, and the information that is truthful is itself useless.
</description><author>ul McCord</author><pubDate>Thu, 11 Feb 2010 07:50:45 GMT</pubDate></item><item><title>Do You Have the Courage to Say “NO”</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=344</link><description>Right now just about any sales opportunity looks good.  Right?  Wrong!

Be careful what you’re chasing.  Time is a limited resource.  Every top seller I’ve met achieved super-stardom by being ruthless with their time.  Great sales pros say “yes” to the RIGHT opportunities. And they have the courage, even under pressure, to say “no” to the wrong ones.

For the rest of us mere mortals it’s hard to say “no” to the deal that lands in front of us. It’s like </description><author>ill Harrington</author><pubDate>Thu, 11 Feb 2010 07:43:51 GMT</pubDate></item><item><title>9 Barriers to Coaching a Sales Team</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=343</link><description>For any executive sales coaching initiative to be effective and long-lasting, there are important obstacles that a manager or internal sales coach needs to address.
</description><author>ith Rosen</author><pubDate>Thu, 28 Jan 2010 14:04:16 GMT</pubDate></item><item><title>Biggest Time Wasters for Salespeople</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=342</link><description>Over the years, I've seen some regularly occurring patterns develop— tendencies on the part of salespeople to do things that detract from their effective use of time.
</description><author>vid Kahle</author><pubDate>Thu, 28 Jan 2010 13:56:24 GMT</pubDate></item><item><title>5 Fundamentals to Help Others Achieve Success</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=341</link><description>Managers often express how much they enjoy coaching because it provides the opportunity to help others become successful.  Yet various surveys, used to analyze the growing turnover trend, indicate that insufficient management support is a leading reason employees leave a job.  The best way to address this is to get managers focused on two key ideas: always provide value to each employee during every interaction, and make sure it is provided from the employee’s perspective.  This is only possible</description><author>rt Theriault</author><pubDate>Thu, 14 Jan 2010 16:07:11 GMT</pubDate></item><item><title>Increase Sales with Actionable E-mails</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=340</link><description>I hate long e-mails. They take too long to read and typically include action items I just don’t have time for. No doubt you’ve experienced it, too. Your customers are no different and it’s impacting your ability to close sales. </description><author>ndra Lee</author><pubDate>Thu, 14 Jan 2010 15:58:52 GMT</pubDate></item><item><title>Rethinking Your Annual Sales Meeting</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=339</link><description>While sales executives are pressing their organizations to achieve year-end budgets, someone else in the organization is usually planning and creating an agenda for the annual sales meeting. This year’s message, tone, content, and ultimate impact upon every salesperson will have a far greater importance than any meeting in recent years. 

</description><author>ul R. Sullivan</author><pubDate>Wed, 30 Dec 2009 06:06:25 GMT</pubDate></item><item><title>Did you Make these Mistakes in Sales</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=338</link><description>You created interest with your prospect by making a big promise, and stated a feature to back up your promise. 

You gave them a logical and emotional benefit, and backed everything up with evidence. 

Finally, you asked their permission to ask questions. </description><author>m Klein</author><pubDate>Wed, 30 Dec 2009 05:58:06 GMT</pubDate></item><item><title>Rethinking Your Annual Sales Meeting</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=337</link><description>While sales executives are pressing their organizations to achieve year-end budgets, someone else in the organization is usually planning and creating an agenda for the annual sales meeting. This year’s message, tone, content, and ultimate impact upon every salesperson will have a far greater importance than any meeting in recent years. 
</description><author>ul R. Sullivan</author><pubDate>Wed, 23 Dec 2009 10:33:56 GMT</pubDate></item><item><title>Create a ‘No Excuses’ Sales Environment</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=336</link><description>What is your company’s sales culture or environment?  Can that question be answered quickly and articulated consistently across your organization?  

The foundation for creating a clearly defined sales environment begins with the leadership - how they set sales standards and then demonstrate, communicate and inspect accountability to those standards. 
</description><author>thony Cole</author><pubDate>Thu, 17 Dec 2009 16:05:09 GMT</pubDate></item><item><title>Using Success Stories to Close Sales</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=335</link><description>Success stories are amazingly powerful tools to help prospects understand the value of your offering.
</description><author>ndy Weiss</author><pubDate>Thu, 17 Dec 2009 15:59:15 GMT</pubDate></item><item><title>Why Your Sales or Incentive Plan is Not Working!</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=334</link><description>No one liked the compensation plan design you had prior to this one.  You spent long hours putting it together, and yet performance levels are about the same as before if not worse, and the underlying behaviour hasn’t changed much either.  In fact, it seems like there are more undercurrents and complaints now than there were with your old plan.  What went wrong?

</description><author>ll Weeks</author><pubDate>Thu, 03 Dec 2009 11:33:40 GMT</pubDate></item><item><title>Preparing For Six Tough Questions Your Prospects Will Ask</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=333</link><description>Responding to an inquiry, placing a follow-up call, or making a sales presentation are all situations where you can expect your prospects to ask questions about your services. Preparation is the key to confidently providing answers to prospective clients. Unfortunately, sometimes we prepare only for the questions we want to hear, and not for the tougher ones clients often ask.
</description><author>J. Hayden</author><pubDate>Thu, 03 Dec 2009 11:22:58 GMT</pubDate></item><item><title>What to Do When You Hit the Invisible Sales Revenue Ceiling?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=332</link><description>Have you ever hit a level of revenue that you just couldn't seem to break through? </description><author>ff Hardesty</author><pubDate>Thu, 19 Nov 2009 16:53:35 GMT</pubDate></item><item><title>Position Yourself as a Value Provider</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=331</link><description>When a salesperson jumps into the lead relationship after marketing has nurtured them, it’s essential to do so in a context that matches the lead’s expectations. Depending on the amount of information the salesperson has available at the point of transition, the message they send can have a huge impact on how well they position themselves as a value provider.</description><author>dath Albee </author><pubDate>Thu, 19 Nov 2009 16:35:20 GMT</pubDate></item><item><title>5 Secrets to Exercising Authority</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=330</link><description>If you are a sales manager or business owner, then you probably know and understand that fine line between being a leader and exercising authority, and trying to fit in as part of the team and wanting people to like you.  Managers struggle with this all the time, and many would be leaders lose their ability to successfully direct their teams because they are afraid of exercising this authority for fear of alienating other team members.</description><author>ke Brooks</author><pubDate>Wed, 04 Nov 2009 11:55:16 GMT</pubDate></item><item><title>Desktop Distractions: Four Ways to Control the Chaos</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=329</link><description>Remember a time when we could get work done at our desk? When our office was the place where we wouldn’t be interrupted? Well, those days are slipping away as we’ve become victims of distractions, interruptions and general noise on our desktops. </description><author>siane Feigon</author><pubDate>Wed, 04 Nov 2009 11:36:49 GMT</pubDate></item><item><title>Push the BETTER Button</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=328</link><description>As a young sales manager in the early 90s, I was told by my manager that I could not change the results, but my job was to change the behaviour. What he meant was, if I continued to run my sales team in the same way without pushing for improvement and developing my reps, their results would not be any different.
</description><author>ista Moore</author><pubDate>Tue, 20 Oct 2009 14:37:07 GMT</pubDate></item><item><title>Top 5 Ways Business Acumen Adds To Your Bottom Line</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=327</link><description>Acumen is described as insight, good judgment and wisdom. Sales acumen combined with business acumen is being hyper aware of trends going on in the world and connecting the trends to your product/service and solutions. The salesperson of the future is moving beyond bonding and rapport; They are professional that know how to carry on a conversation at the 'C' suite. Today's decision-maker expects a professional salesperson to understand the business of business.   </description><author>lleen Stanley</author><pubDate>Tue, 20 Oct 2009 13:58:15 GMT</pubDate></item><item><title>5 Tips for Sales Development</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=326</link><description>The 5 tips for sales development are as follows. 

Tip 1: You will have less likelihood of sales success until you isolate and address those hidden weaknesses that will put the brakes on a salesperson's ability to improve. 
</description><author>d Gulas</author><pubDate>Wed, 07 Oct 2009 12:38:04 GMT</pubDate></item><item><title>7 Ways to Cut Loose from Old Sales Thinking</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=325</link><description>Sooner or later, we all backslide into old ways of thinking about selling that lead us down the wrong path with potential clients.</description><author>i Galper</author><pubDate>Wed, 07 Oct 2009 12:30:34 GMT</pubDate></item><item><title>CRM is NOT What Sales Needs </title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=324</link><description>CRM and SFA applications have been aggressively promoted by vendors under a premise that what’s needed by sales teams is a “360 degree view of your prospect/customer”.  This viewpoint implies your salespeople should rely on a broad, all-encompassing CRM/SFA application to gain insight into everything about a customer or prospect relationship…from purchase history and sales mix to post-sale service summaries to marketing campaign responses and involvement and much more. </description><author>ve Hurlbrink</author><pubDate>Thu, 24 Sep 2009 09:02:35 GMT</pubDate></item><item><title>How NOT to Conduct a Sales Call</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=323</link><description>Last week I was sitting in the waiting area of a prospect's office when a young salesperson from one of the telephone companies entered. The office was a small one, with about five employees - the owner, two consultants, an admin, and the office manager. After introducing himself, the salesperson - whom the office manager had never met - launches immediately into his pitch. When he's finished, about 45 seconds later, the office manager politely informs him that they already have phone service, t</description><author>aig James</author><pubDate>Thu, 24 Sep 2009 08:54:33 GMT</pubDate></item><item><title>5 Biggest Sales Management Coaching Blunders</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=322</link><description>Transforming your sales managers from good to great coaches can have a dramatic impact on sales. In fact, sales coaching is the No. 1 management activity that drives sales performance. The only problem is that managers have not been taught how to effectively coach. Coaching is a skill that takes time to perfect and unless effectively coached or trained managers make all types of blunders. </description><author>eve Rosen</author><pubDate>Fri, 11 Sep 2009 08:00:29 GMT</pubDate></item><item><title>Building your Personal Philosophy for Success</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=321</link><description>Throughout my career as a salesperson and as a sales trainer, I’ve noticed that the top 10 per cent of professionals in this field all share a passion for what they do. It’s not just that they have a knack for connecting with people and getting them to buy more goods or services more often.</description><author>lleen Francis</author><pubDate>Fri, 11 Sep 2009 07:55:28 GMT</pubDate></item><item><title>A Look at Product Training</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=320</link><description>Companies spend vast amounts of time, effort and money to provide their salespeople product training. It isn’t unusual for organizations to have product training budgets ten to twenty times their sales training budgets. As the name implies, product training tends to be product-centric versus customer-centric. Unfortunately, making that transition in most organizations is left up to individual salespeople.</description><author>hn Holland</author><pubDate>Thu, 27 Aug 2009 16:18:21 GMT</pubDate></item><item><title>What Buyers Really Care (and Don’t Care) About</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=319</link><description>Today's sales 2.0 landscape is drizzled with economic uncertainties, and the buyers are in the driver's seat. That means no matter how hard you try to earn their business, they have their own agenda — they hardly care about your selling efforts. Don't take it personally. When you are selling in a buyer's market, you must see the business through their eyes and understand exactly what they care about and don't care about.</description><author>siane Feigon </author><pubDate>Thu, 27 Aug 2009 16:13:05 GMT</pubDate></item><item><title>Sales Dashboard </title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=318</link><description>What does a dashboard on a car do? It provides information to the driver about fuel, speed, miles travelled, and other relevant information. This data is helpful while driving a vehicle. Anybody that has driven or has travelled in a car knows that car dashboards give information that facilitates in making better driving decisions. For instance, indicating low fuel levels should alert the driver to refuel at the nearest gas station. The driver can also gauge how far away the car is from the inten</description><author>ug Dvorak</author><pubDate>Fri, 14 Aug 2009 11:36:22 GMT</pubDate></item><item><title>The Science of Sales Presentations</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=317</link><description>Want a sales presentation that actually helps you sell?  I recently had a conversation with Harvard psychology professor Stephen M. Kosslyn, who’s taken latest scientific research on perception, memory and cognition and applied it making sales presentations more effective.  Here are eight tips, based on the latest mind-science, to turn your presentation from a mere PowerPoint into a real powerhouse:

 

</description><author>offrey James</author><pubDate>Fri, 14 Aug 2009 11:30:01 GMT</pubDate></item><item><title>Hiring Your Competitor’s Salespeople</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=316</link><description>Life would be grand if we could sprinkle a few seeds in the ground, fertilize, add water…and a great sales- person would sprout. </description><author>ee Salz</author><pubDate>Thu, 30 Jul 2009 08:04:53 GMT</pubDate></item><item><title>Account Strategy</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=315</link><description>The game of chess has been around for centuries. Almost everyone knows how to play the game. However, there is a big difference between how an amateur plays chess and how a master plays. Fundamentally, that difference boils down to planning. An amateur plays tactically. They figure out what to do based on how the board looks at the time of their move. Masters formulate a plan and each move takes them one step closer to the ultimate execution of that plan. </description><author>rian Davis</author><pubDate>Thu, 30 Jul 2009 07:56:52 GMT</pubDate></item><item><title>Is Your Team Really a Team?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=314</link><description>Teamwork is talked about widely in organizations, but often with little understanding of what it means. Organizations want instant results, teams that are formed and ready to go overnight - something like an instant pudding.</description><author>mes Taggert</author><pubDate>Thu, 16 Jul 2009 08:20:49 GMT</pubDate></item><item><title>12 Sales Power Words to Catapult Your Selling Results
</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=313</link><description>What would happen if you discovered twelve words that could catapult your ability to increase sales? Can you begin to imagine all the results that you could realize? Consider each of these words and how you can embrace them within your existing sales skills allowing you to catapult your selling.</description><author>anne Hoagland-Smith </author><pubDate>Thu, 16 Jul 2009 08:06:53 GMT</pubDate></item><item><title>The Case for Customer Partnerships</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=312</link><description>Let`s pull this phrase apart into the individual words: </description><author>vin Eikenberry </author><pubDate>Thu, 02 Jul 2009 10:42:35 GMT</pubDate></item><item><title>7 Differences When Selling To Companies</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=311</link><description>If you are selling to companies, chances are you are selling to multiple buyers. In some ways everything is the same when selling to multiple buyers as opposed to single buyers, and then again everything is different.</description><author>ssa Stowe</author><pubDate>Thu, 02 Jul 2009 10:33:25 GMT</pubDate></item><item><title>Five Tips to Improve Performance in Tough Times</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=310</link><description>Sales managers and directors are right in the firing line. With markets shrinking, increasing price pressures and a relentless focus on cutting costs, at times the job of improving sales performance seems well-nigh impossible. Do not despair, however. The five tips below will help you find ways to buck the trend.</description><author>chael Bird</author><pubDate>Thu, 18 Jun 2009 11:39:24 GMT</pubDate></item><item><title>Now is the Time to Master Financial Conversations</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=309</link><description>While these are admittedly challenging times for many, I still see a lot of sales being made among the companies we are working with. The biggest difference in selling today is the amount of time it takes for sales to close, especially compared to the last few years. But some sellers aren't feeling any pain - their sales aren't taking longer in spite of the economy - and yours don't have to either. 
</description><author>ndra Lee</author><pubDate>Thu, 18 Jun 2009 11:32:19 GMT</pubDate></item><item><title>Sales Performance Process - Mapping Sales Success</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=308</link><description>Not all salespeople are rainmakers. In fact, only 20 per cent of the sales population possess the intuition and luck to make things happen. The remaining 80 per cent of salespeople are most successful when they follow a specific sales process that details steps along the way and the tools to use at each step.</description><author>n Segail</author><pubDate>Thu, 04 Jun 2009 09:06:54 GMT</pubDate></item><item><title>Mobile Devices:  Reduce the Risk of a Privacy or Security Breach</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=307</link><description>Given the media focus on data security breaches and growing public concern over how sensitive information is secured by organizations, sales professionals need to be even more conscientious about security. Technology has dramatically changed the way we work.  Our offices tend to be wherever we physically are. As we receive, use and send information “on-the-go”, the risk of losing a mobile device or having it stolen, and the resulting risk of a data security breach, grows exponentially.  </description><author>zila Nurani</author><pubDate>Thu, 04 Jun 2009 09:05:51 GMT</pubDate></item><item><title>Efficient Sales Travel Planning</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=306</link><description>There's no getting around it...for most of us in sales, times are tough. Sales managers everywhere are faced with shrinking travel budgets and getting pressure to reduce their cost of sales. One way to go is simply to stop travelling. This cuts costs, but is death to new business, and ultimately leads to a failed sales plan...and a failed business.</description><author>ith O’Brien</author><pubDate>Thu, 21 May 2009 10:09:08 GMT</pubDate></item><item><title>Eleven Tips to Reinforce a Purchase Decision</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=305</link><description>After a prospect decides to become a customer, especially when it’s a big decision, what do you do next? Do you jump up and down for joy, say “Thanks!”, rush out the door to call your sales manager - or- do you reinforce your new customer’s decision and reassure them they’ve done the right thing?</description><author>m Logan</author><pubDate>Thu, 21 May 2009 09:55:43 GMT</pubDate></item><item><title>Building Remote Sales Teams</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=304</link><description>Telephone conference calls are rated by sales team members as being almost 
as effective as face-to-face sales team meetings, but are much more 
convenient. 
</description><author>nda Richardson</author><pubDate>Thu, 07 May 2009 09:07:08 GMT</pubDate></item><item><title>Getting Organized for Smarter Selling</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=303</link><description>Most salespeople know all about good sales techniques.  Sales managers - and salespeople themselves - often make the mistake of thinking because someone is techno-savvy, they know how to do simple things like get organized and plan to sell. </description><author> Kerry Gleeson</author><pubDate>Thu, 07 May 2009 08:58:55 GMT</pubDate></item><item><title>How Focus Helps Sales Management Effectiveness</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=302</link><description>In a strong economy just showing up to play is enough to achieve your sales objectives. In today’s economic environment sales leaders are facing sales force downsizing and poor sales rep morale. Sales reps are frustrated by longer sales cycles, dropping demand, unrealistic quotas, concerns about declining income and losing their jobs.</description><author>eve Rosen</author><pubDate>Thu, 23 Apr 2009 14:12:31 GMT</pubDate></item><item><title>The Selling Power of the Provocative Question </title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=301</link><description>When you tell prospects and clients about what you can do for them, how much do you 'tell' your way through your story, and how much do you 'ask'?</description><author>chel Neray</author><pubDate>Thu, 23 Apr 2009 14:02:31 GMT</pubDate></item><item><title>How to Hire the Right Vice President of Sales </title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=300</link><description>Your Vice President of Sales is the key to your company growing revenue, but focusing your selection process on their salesmanship will lead to hiring the wrong candidate. </description><author> Lee Salz</author><pubDate>Thu, 09 Apr 2009 11:48:57 GMT</pubDate></item><item><title>Reviving Prospects Who Disappear into the Black Hole</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=299</link><description>Have you ever had hot prospects who suddenly stopped returning your calls? Then you know how disconcerting it can be - especially when they'd expressed so much interest in your product or service only days before.

</description><author> Jill Konrath</author><pubDate>Thu, 09 Apr 2009 11:41:10 GMT</pubDate></item><item><title>Activity Does Not Always Equal Achievement</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=298</link><description>Failing to focus salespeople’s activity reduces efficiency and consequently reduces results, because there is not a salesperson alive that believes they have enough time in their working week to complete all the activities they want to achieve! Time is a huge constraint on their activities so that when their manager asks them for more, it is no wonder that they are overwhelmed.</description><author> Jonathan Farrington</author><pubDate>Wed, 25 Mar 2009 11:54:37 GMT</pubDate></item><item><title>Obtain Testimonials from Customers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=297</link><description>In an environment of elevated risk, it is human nature that we tend to stick to what we know and what we’re sure of…and that certainly applies to customers when facing a choice between buying from you or one of your competitors. As a sales professional, you already know how important it is to first sell the benefits of your product or service so that a prospect or existing customer can make a decision with confidence to buy from you. However, there’s still much more you can do to help influence</description><author> Colleen Francis</author><pubDate>Wed, 25 Mar 2009 10:19:10 GMT</pubDate></item><item><title>Technology Overload? Five Steps to Break Free</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=296</link><description>We have fooled ourselves into believing that with a plethora of electronic devices we will be better able to balance our lives. We accept what was never acceptable before: Crackberry lingo for those who can’t put their Blackberries away during dinner, loud cell phone conversations in public places, iPod shut out. We can’t go to sleep at night until we check our e-mail just one more time. We have allowed technology to take over our life and to determine our focus.</description><author> Carol Ring</author><pubDate>Mon, 16 Mar 2009 10:08:45 GMT</pubDate></item><item><title>Why Strategic Plans Don't Work…And What to do About It </title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=295</link><description>Surveys show that over fifty per cent of executives say that they're unhappy with their strategic planning process. So while they think strategic planning is necessary, they don't fully realize the benefits they were hoping to attain from it.

</description><author> Ron Price</author><pubDate>Thu, 12 Mar 2009 11:45:39 GMT</pubDate></item><item><title>The Problem of Lumping</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=293</link><description>Building a highly productive, modern sales organization requires increasing specialization - and frankly, it's a big reason salesforce.com has such an amazing sales organization. </description><author> Aaron Ross</author><pubDate>Tue, 24 Feb 2009 14:42:33 GMT</pubDate></item><item><title>Turtles and Innovators: Innovation is the Key to Success in a Recession</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=292</link><description>It's hard to stay positive in the midst of a recession. Every time you turn on the news you're barraged with negativity: plant closures, layoffs, bankruptcies and more. It's enough to make the most optimistic entrepreneur turtle up and hope for better days. Resist that urge. Turtling up is the last thing you should do. This recession will ravage the Turtles, and reward the Innovators. So rise up, and innovate, innovate, innovate.</description><author> Jeremy Miller</author><pubDate>Tue, 24 Feb 2009 14:31:31 GMT</pubDate></item><item><title>Is Email Marketing Next For Extinction?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=291</link><description>The most frequent criticism I’ve heard about the new Apple iPhone is that it ‘doesn’t handle email too well’, as least not when compared to a Blackberry.  When you look at the iPhone home screen you get an idea why.  Email is there, of course, but so is YouTube and SMS, and usually the free applications for Facebook and MySpace Mobile.</description><author> Per Löfgren </author><pubDate>Wed, 11 Feb 2009 08:56:36 GMT</pubDate></item><item><title>12 Golden Principles of Selling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=290</link><description>I received a call from an ex-student this week who is designing an induction program for new recruits about to embark upon a career in sales. He asked that if I had to create the "12 golden principles of selling," what would I come up with? </description><author> Jonathan Farrington</author><pubDate>Wed, 11 Feb 2009 08:52:22 GMT</pubDate></item><item><title>You Can’t Afford Not To Use A CRM Program!</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=289</link><description>In today’s competitive environment, a properly designed Customer Relationship Management (CRM) program is simply a must have in order for your business to survive and grow. 
Be careful though, because just purchasing software is not enough.  Even if your company currently uses a system, if it is not properly designed and managed, it is costing you in lost opportunities.
</description><author> Susan Enns</author><pubDate>Thu, 29 Jan 2009 15:19:42 GMT</pubDate></item><item><title>Prospecting - Building an Advocate Army</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=288</link><description>Do you consistently ask for referrals? To be successful in the sales profession you need assistance from your clients in the form of referrals. Average salespeople do not invest their time nor spend their money developing clients into advocates. An advocate is a person that will go out of their way to recommend you to their friends and associates. </description><author> John Boe</author><pubDate>Thu, 29 Jan 2009 15:06:58 GMT</pubDate></item><item><title>Adam and Eve: The Original Communication Breakdown</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=287</link><description>No one has ever attributed the misfortune of Adam and Eve to a breakdown in communication. But, knowing what we do now about the differences in the ways men and women communicate, it's perhaps not surprising that the lady chose to follow the serpent's advice, without talking things over with her mate first. He was probably off sorting out territorial issues between the beasts and the birds. Eve needed someone to talk to, and Adam just went along with the snack idea to avoid dissension in Paradis</description><author>z Usherhoff</author><pubDate>Thu, 15 Jan 2009 09:15:28 GMT</pubDate></item><item><title>Networking - How To Research Potential Contacts</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=286</link><description>I truly believe that every individual in the whole world is potentially only five or six contact steps away. This five or six degrees of separation shows that even an entire population of over five billion people is still highly accessible. </description><author>nathan Farrington</author><pubDate>Thu, 15 Jan 2009 09:07:48 GMT</pubDate></item><item><title>Sales Manager:  Job Title or Specialized Skill</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=285</link><description>Many business executives focus their search for sales management candidates from within their industry. They are restricting their ability to find the right person for the role. </description><author>e Salz</author><pubDate>Mon, 22 Dec 2008 10:09:39 GMT</pubDate></item><item><title>As the Market Drops, Don't Be a Closer</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=284</link><description>The sky is falling.  Well, the stock market and many of the great behemoth financial firms that I have sold to over the last dozen years are. Let's say many of us are not in the most upbeat mood right now. </description><author>gel Edelshain </author><pubDate>Mon, 22 Dec 2008 10:00:48 GMT</pubDate></item><item><title>Sales Management and Motivation</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=283</link><description>Solving the “How do I motivate my salespeople?” riddle is the central theme of sales compensation for many in sales management.
</description><author> Greg Blysniuk</author><pubDate>Thu, 18 Dec 2008 10:39:24 GMT</pubDate></item><item><title>Personal Branding Online</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=282</link><description>Personal branding is a pretty big buzz word these days. Google the phrase and you get over 16 million hits. Now take your search a step further and Google yourself. What comes up? Not much? Now you see why everyone is into personal branding.
</description><author> Jeremy Miller</author><pubDate>Thu, 18 Dec 2008 10:29:41 GMT</pubDate></item><item><title>Trust Your Teammates: Everyone Wins</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=281</link><description>Trust is essential in today's business world. Every day people talk about how important trust is, yet few know how to create it. Trust comes when people know they can count on you. Trust comes when people know you're there for them. When people protect each other, there is trust - it's that simple. When you're committed to others and their well-being, you can expect an extraordinary commitment in return
</description><author> Mark Eaton</author><pubDate>Wed, 03 Dec 2008 11:51:31 GMT</pubDate></item><item><title>Use Negative Keywords to Make a Positive Impact on Your Pay-Per-Click Campaign</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=280</link><description>When running any type of online pay-per-click (PPC) ad campaign, most business professionals spend a lot of time planning their keywords. They know what phrases customers use to find them, and they make sure their site is findable with those specific search terms. Unfortunately, these same keyword-savvy businesspeople often miss one important element of pay-per-click keywords: Defining negative keywords. In other words, they fail to spell out how they do not want customers to find them.</description><author> Heather Lutze</author><pubDate>Wed, 03 Dec 2008 11:45:34 GMT</pubDate></item><item><title>Winning Sales Quotes in Today’s Economy</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=279</link><description>The issue of quote management and protecting quote margins has risen on the list of management priorities. Increasingly, sales teams are looking to quotation management tools, 
and new quote strategies to achieve quote success. Here are a few winning strategies to help you achieve success: 
</description><author> Christopher Whittier</author><pubDate>Thu, 20 Nov 2008 10:45:41 GMT</pubDate></item><item><title>What Customers Hate About You </title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=278</link><description>Recent research uncovered almost eighty reasons why customers dislike salespeople. Here are the top seven. </description><author> Kelley Robertson</author><pubDate>Thu, 20 Nov 2008 10:41:43 GMT</pubDate></item><item><title>Seven Strategies For Riding Out the Storm</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=277</link><description>Sometimes, the working world can take a turn for the worst. In a recent online survey of members, 77per cent of CPSA members said that it is much more difficult to
close a sale now than it was two years ago.
</description><author> Roz Usheroff</author><pubDate>Wed, 05 Nov 2008 12:11:00 GMT</pubDate></item><item><title>Is It Time to Change the Channel?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=276</link><description>Today more than ever, companies are looking for a cost-effective sales strategy, while providing improved exposure to their products or services.  However most sales organizations still rely solely on the corporate directed “feet on the street” sales force, and opportunities may be lost as a result.  </description><author> Robert Weese</author><pubDate>Wed, 05 Nov 2008 12:09:40 GMT</pubDate></item><item><title>Falling On Deaf Ears:
Conversations Help Your Customers Cut Through the Hype
</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=275</link><description>"Blah, blah, blah, ROI. Blah, blah, blah, solution. Blah, blah, blah, leading edge. Blah, blah, blah, results." This is what your customers hear every day. The same old overhyped crap.</description><author> Jeremy Miller</author><pubDate>Fri, 17 Oct 2008 07:53:55 GMT</pubDate></item><item><title>Make Your LinkedIn Invitations Work For You</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=274</link><description>I just got an invitation to connect from someone on LinkedIn with the following message: “Since you are a person I trust, I want to invite you to join my network on LinkedIn.” I have some real issues with this invitation and here’s why.</description><author> Barbara Safani</author><pubDate>Fri, 17 Oct 2008 07:51:09 GMT</pubDate></item><item><title>When Technology Disconnects Us: How Sales 2.0/Web 2.0 Is Diluting The Power of Interpersonal Communication</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=273</link><description>Technology will automate and streamline many of the functions and tasks salespeople and management are currently responsible for. More specifically, how they manage their sales pipeline and the stages of their selling cycle, how they qualify and mine for new prospects, how they network with other business professionals, how they maintain their contact database as well as how they communicate with their prospects and customers. And the trend for companies to transition from what was once a face-t</description><author> Keith Rosen</author><pubDate>Wed, 08 Oct 2008 07:59:16 GMT</pubDate></item><item><title>Expect Victory</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=272</link><description>Do you wake up in the morning thinking, “This is going to be a lousy day” or “Nothing good ever happens to me”? If you have an important presentation to make, do you tell yourself, “I don’t have a chance at closing this sale”? If you routinely think this way, how does your day turn out? Do you make the sale? I’d be willing to bet you get exactly the results you expected.
</description><author> Billy Cox</author><pubDate>Wed, 08 Oct 2008 07:54:55 GMT</pubDate></item><item><title>Giving Yourself The Gift Of Executive Presence </title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=271</link><description>We've all been there. Someone walks into a room at a business event and suddenly the air becomes electric. Heads turn. The world pays attention, serious attention.  People gravitate as if to a magnet and engage them in a hanging-on-every-word conversation. You have just witnessed a 'WOW" moment. </description><author> Roz Usheroff</author><pubDate>Thu, 25 Sep 2008 08:16:01 GMT</pubDate></item><item><title>Referrals: Getting the Most From the ‘Low-Hanging Fruit’ of Sales</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=270</link><description> Referrals should be considered the reward for a job well done. They are the by-product of your excellent customer service. As a true sales professional, you have earned the right to ask for and receive referrals. Earning referral business is a fantastic way to grow your business, and the best part is that all of the calls are warm leads.</description><author> Jim Cross</author><pubDate>Thu, 25 Sep 2008 08:10:05 GMT</pubDate></item><item><title>Everyone Makes President's Club: The Motto of a Great Sales Manager</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=269</link><description>Great sales managers take it personally. "Nobody is left behind. Everybody makes President's Club." This is their motto. Sure these phrases can be bantered around in meetings and interviews, but truly great managers live it, breathe it and believe in it. Their core values drive them to make each and every one of their reps successful, and to have their team stand out in the organization. Their values push them to be successful managers.</description><author> Jeremy Miller</author><pubDate>Wed, 10 Sep 2008 08:27:32 GMT</pubDate></item><item><title>Body Language:  The Mehrabian Myth</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=268</link><description>When it comes to the use of body language in presentations and broadcast interviews, most of us have seen some sort of statistic that indicates:
•	55% of the overall message is how the person looks when delivering the message. 
•	38% of the overall message is how the person sounds when delivering the message. 
•	Seven per cent of the overall message can be attributed to the words the person uses.
</description><author> Eric Bergman</author><pubDate>Wed, 10 Sep 2008 08:22:25 GMT</pubDate></item><item><title>Leadership Is About Constantly Challenging Paradigms But Staying Within The Overall Strategy</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=267</link><description>One of the key tasks of a leader is to continually seek ways to improve the way in which their team operates – constantly challenging paradigms and questioning “the way we do things around here”, will ensure the team remains at optimum performance levels.</description><author> Jonathan Farrington</author><pubDate>Tue, 26 Aug 2008 10:46:29 GMT</pubDate></item><item><title>Relationships are Overrated</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=266</link><description>Relationships are overrated. Yep, I am drawing a line in the sand, and challenging the hardened belief that a sales person's most valuable asset is his address book in Microsoft Outlook. It's not.</description><author> Jeremy Miller</author><pubDate>Tue, 26 Aug 2008 10:44:42 GMT</pubDate></item><item><title>The Four Fatal Assumptions of Executive Communication</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=265</link><description>I stand in front of leaders every month either conducting a seminar, making a presentation, or discussing leadership development. One of the standard scenarios I ask these busy, engaged, and effective managers to consider is, “Have you ever left a meeting with a colleague and as you travel down the hallway talking about what you just heard, you look at each other with that ‘were you in the same meeting I was in’ expression?”</description><author> Ron Crossland</author><pubDate>Thu, 07 Aug 2008 08:42:59 GMT</pubDate></item><item><title>Maximizing Your Price in a Soft Economy</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=264</link><description>Establishing maximum value for your price is never easy.  In today’s volatile economy, it’s even more of a challenge.  For most companies, costs are increasing, yet the ability to pass them along to the customer is fraught with numerous roadblocks.  The customer’s response to a price increase is rarely positive, with the usual line of objections that go along with it.  
</description><author> Mark Hunter</author><pubDate>Thu, 07 Aug 2008 08:36:10 GMT</pubDate></item><item><title>Hiring With A Map: Using Assessment Tools to Hire Great Salespeople</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=263</link><description>Behavioral assessment tools are common in today's hiring practices. Hiring managers lean on them hoping to discover a silver bullet – a tool that will tell them exactly who to hire and why. The problem is most companies do not use behavioral assessment tools accurately or effectively to make the right hiring decisions.</description><author> Jeremy Miller</author><pubDate>Fri, 18 Jul 2008 08:36:24 GMT</pubDate></item><item><title>Tuning Up Your Virtual Conferencing Skills:  Part 1</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=262</link><description>With gasoline and travel prices shooting through the roof, the summer of '08 may be remembered as the season business travel got nixed and virtual conferencing became the norm. The corporate office has now been relocated to your home office and the business suit has been replaced by business casual attire.   </description><author> Roz Usheroff</author><pubDate>Fri, 18 Jul 2008 08:09:23 GMT</pubDate></item><item><title>Negotiation: Dealing With Price And The Closing Stages</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=261</link><description>Price is an issue in most negotiations. Salespeople need to deal with the price issue confidently, but with an understanding of the needs of the other side. Here are some notes to help you:</description><author> Jonathan Farrington</author><pubDate>Thu, 17 Jul 2008 16:16:48 GMT</pubDate></item><item><title>Tuning Up Your Virtual Conferencing Skills—Videoconferencing and Webcasting:  Part 2 </title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=260</link><description>Many people just don't get the ground rules for virtual conferencing. Like the person whose cellphone blares "In Da Club" by Rapper 50 Cent when ringing or a colleague who forgot to "mute" their phone while their spouse was yelling during their President's quarterly update, the results can often be embarrassing.  </description><author> Roz Usheroff</author><pubDate>Thu, 17 Jul 2008 12:50:00 GMT</pubDate></item><item><title>Communications Technology to Close Business Quickly and Easily</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=259</link><description>Turning a prospect into a customer is the core function of the salesperson and the lifeblood of an organization’s revenue stream.  Complex customer approval processes and signoffs from multiple departments lengthen the sales process and make it more difficult to gain consensus from the proper decision-makers. Once the customer has made a decision to purchase, there may be multiple rounds of negotiation on pricing, terms, and contract details that involve management and legal professionals from y</description><author> Mark Alexander</author><pubDate>Fri, 04 Jul 2008 12:24:27 GMT</pubDate></item><item><title>Nobody Buys a Leader:  They Buy Servants</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=258</link><description>Does your marketing literature proclaim that your company is a market leader? Does it say something like, "we are the leading producer of …" or something similar? If so, you're not alone. Guess what? No one cares. Customers care if your solutions will solve their problem. If it can't, then all of these self-serving proclamations are not worth the paper they are printed on.</description><author> Jeremy Miller</author><pubDate>Fri, 04 Jul 2008 12:14:39 GMT</pubDate></item><item><title>Do You Have a Climate for Sharing?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=256</link><description>I often wonder why it is that when I, or my colleagues, facilitate a creative team building or strategy session for one of our clients that people are suddenly open and generating fresh (and often quite exciting) ideas.  Why the heck doesn't this happen daily?  </description><author> Hugh Culver</author><pubDate>Thu, 19 Jun 2008 11:35:09 GMT</pubDate></item><item><title>Personal Branding Sells: Leverage Yourself for more Income and more Sales</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=255</link><description>It is far easier to sell a branded product. When you are the underdog, you have to compete that much harder to win against a strong brand. The typical sales tactics are to discount and to pile on value-add services. Either way, the cost of the sale is higher for an unbranded product. The same is true for people. Salespeople that are well known in their industry with a strong reputation and referral network are a force to be reckoned with. Why? They have a brand.</description><author> Jeremy Miller</author><pubDate>Thu, 19 Jun 2008 11:26:19 GMT</pubDate></item><item><title>Tips on Being a Perfect Summer Guest</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=254</link><description>Summer's just around the corner and you've received a weekend invitation to your boss' cottage. You're counting the days to a much-needed retreat from your hectic schedule. While you're looking forward to relaxing in a hammock, remember that there is an art to being a good summer guest if you want to get invited back year after year. </description><author> Roz Usheroff</author><pubDate>Fri, 06 Jun 2008 11:35:25 GMT</pubDate></item><item><title>Need a Memory Boost? How to Upgrade Your Brainpower  </title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=253</link><description>As each day unfolds, we are challenged to remember a multitude of things, such as phone numbers, driving directions, names, tasks, and moment-to-moment requests. So, why do we forget and what can we do about it, especially if our once perfect memory has now become faulty and unpredictable? </description><author> Dr. Nancy D. O’Reilly</author><pubDate>Fri, 06 Jun 2008 11:26:45 GMT</pubDate></item><item><title>Complexity: The Thief of Time</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=251</link><description>Time.  Nobody has enough of it.  Everyone wishes he could have more.  It is the one truly perishable resource. Those who suffer from this are truly victims of the Thief of Time – complexity – which afflicts every person in every organization.  </description><author> John L. Mariotti </author><pubDate>Fri, 23 May 2008 10:55:50 GMT</pubDate></item><item><title>The Three Traps of Selling Conventionally in a Complex New World</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=250</link><description>Prospect, qualify, present and close. These are the basic elements of the conventional sales process most widely used today.  Problem is, the world has changed. We must deal with complex problems and correspondingly complex solutions that involve multiple decisions and multiple decision-makers—most of whom are having an increasingly hard time understanding their own problems and the solutions that will best resolve them. </description><author> Jeff Thull</author><pubDate>Fri, 23 May 2008 10:51:14 GMT</pubDate></item><item><title>Employ Strategic Entertainment to Gain Competitive Advantage </title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=249</link><description>In today’s corporate structure, everyone is trying to get an “edge.” Companies want to wow their customers, their stakeholders and even their employees so their brand and their message stay relevant and meaningful in the current marketplace. 

</description><author> Jon Stetson</author><pubDate>Fri, 09 May 2008 08:26:36 GMT</pubDate></item><item><title>Givers Gain:  Creating Conversations to Engage Your Prospects</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=248</link><description>Three per cent of your market is buying right now. These are companies issuing RFPs, bringing you in for demos and requesting quotes. If you aren't talking to these companies, you can guarantee they are talking with your competition. They have a need, and they will buy to satisfy it. </description><author> Jeremy Miller</author><pubDate>Fri, 09 May 2008 08:25:00 GMT</pubDate></item><item><title>The Dangers of Too Much Positive Thinking</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=244</link><description>Every company, salesperson, buyer, marketplace, solution, and competitor has inherent
strengths and weaknesses. The goal of the major account managers is to be able to
build a solid strategy for each major account by emphasizing their strengths and
transforming their weaknesses. People who are addicted to positive thinking are
reluctant to pay any attention to their weaknesses given the belief that whatever we
focus on is what we get.   
</description><author> Alice Wheaton</author><pubDate>Thu, 24 Apr 2008 11:15:50 GMT</pubDate></item><item><title>I Propose</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=243</link><description>Many companies and their decision-makers require written proposals, and if you are like many salespeople, you probably shudder at the thought of this request. However, writing a good proposal doesn't have to be painful providing you keep a few points in mind. </description><author> Kelley Robertson</author><pubDate>Thu, 24 Apr 2008 11:10:58 GMT</pubDate></item><item><title>The Value of Mentors</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=242</link><description>Benjamin Franklin once said, "there are two ways to acquire wisdom; you can either buy it or borrow it." </description><author> Brian Tracy</author><pubDate>Wed, 09 Apr 2008 15:11:50 GMT</pubDate></item><item><title>How to Prevent “Unpaid” Consulting</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=241</link><description>If you’re in sales, you have probably encountered this scenario. You’re trying to convince a potential customer that your great products or services will solve their most pressing problem. To prove the point, you explain precisely how your solution will work. Mr. Potential Customer listens carefully, asks many questions and takes copious notes. Everything seems to be running smoothly. The customer nods and says all the right things and you leave convinced that the sale is in the bag. The prob</description><author> Jeff Thull</author><pubDate>Wed, 09 Apr 2008 15:08:30 GMT</pubDate></item><item><title>When Gen-X is in Charge: How to Harness the Younger Leadership Style</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=240</link><description>For many years, those in the Baby Boomer generation have held the reins in most companies, leading the Generation X workers in the day-to-day activities. And as the years tick by, more and more Boomers will be retiring, leaving the leadership reigns in many companies up for grabs. </description><author> Anne Houlihan</author><pubDate>Thu, 27 Mar 2008 08:38:51 GMT</pubDate></item><item><title>Costly Assumptions</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=239</link><description>When clients ask for help in closing more sales, I'd ask them to list the objections they are hearing that prevented the sale. It's when they start stumbling over their response that I ask, "Are these the objections you are hearing directly from your prospects or what you're assuming as the reason why they don't buy?" </description><author> Keith Rosen</author><pubDate>Thu, 27 Mar 2008 08:29:55 GMT</pubDate></item><item><title>Are You Strategic?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=238</link><description>Leadership research has shown that the most important competency for a leader to possess is the ability to develop strategy. Unfortunately, when researchers examined leaders at all levels in organizations, they found only four percent could be classified as strategists.</description><author> Rich Horwath</author><pubDate>Fri, 07 Mar 2008 12:40:14 GMT</pubDate></item><item><title>Use the News: How to Create New Opportunities Fast</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=237</link><description>Several years ago, while scouring the business section of my local newspaper, I came to a screeching halt when I noticed a small headline. It read, "Local Firm Acquires eBusiness". 
"Very interesting," I thought. The company, an international manufacturer, was not in my targeted market segment—but this high-tech acquisition certainly was.

</description><author> Jill Konrath</author><pubDate>Fri, 07 Mar 2008 12:31:09 GMT</pubDate></item><item><title>Make Change Stick</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=233</link><description>It’s easy to talk about change but actually making change happen is not. In organizations, new leaders promising change arrive with great fanfare and panache. Speeches are made and initiatives begun, only to inevitably fade into obscurity when those leaders move on and the status quo returns. </description><author> Gary Bradt</author><pubDate>Thu, 28 Feb 2008 12:17:48 GMT</pubDate></item><item><title>Best Practices for Using Product Photos in Sales Presentations</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=232</link><description>When making a sales presentation, you know that product photos are vital to give the prospect a visual connection with the product.  How can you make the photos have the greatest impact and help close the sale?  By following these best practices.</description><author> David Paradi </author><pubDate>Thu, 28 Feb 2008 12:13:04 GMT</pubDate></item><item><title>Dangerous Conversations:  Coaching for Exceptional Performance</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=231</link><description>How many conversations do you have during an average day? 30, 50, 100? How many of these simply function as social lubricants, helping you slide through the day without having to address the real and important issues you face? How many of these conversations really matter?</description><author> Gregg Thompson with Susanne Biro</author><pubDate>Tue, 12 Feb 2008 10:24:37 GMT</pubDate></item><item><title>Power of Protocol Intelligence</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=230</link><description>Today we live in the golden day of gadgets. We have cell phones ringing in meetings, and digital assistants lighting up simultaneously. We are being diagnosed with Blackberry Thumb; the coolest new version of carpal tunnel syndrome. Stress is building as we become burdened by keeping inventory of not only our Blackberrys but MP3s, iPods and cell phones, insanely small and totally losable repositories of tons of songs, information and directories.</description><author> Roz Usherhoff </author><pubDate>Tue, 12 Feb 2008 10:12:42 GMT</pubDate></item><item><title>Five Steps to Build Your Credibility as a Manager: Shed the Superman Cape</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=229</link><description>Superman is a super hero due to his many powers. However, even with all of his strengths, Superman has a vulnerability – Kryptonite – therefore, he is not perfect.  He has a flaw.  And in spite of this weakness, Superman’s credibility is beyond reproach.&lt;</description><author> David Benzel</author><pubDate>Mon, 04 Feb 2008 16:24:50 GMT</pubDate></item><item><title>Fight Frustration in the Office and Beyond</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=228</link><description>It doesn’t take Monday morning traffic to cause extreme frustration at work. It can even be things as small as a co-worker showing up to a meeting late, or a client calling to cancel his latest order.  </description><author> Dr. Nancy D. O’Reilly</author><pubDate>Mon, 04 Feb 2008 15:18:04 GMT</pubDate></item><item><title>Unleashed! 
Expecting Greatness and Other Secrets to Coaching for Exceptional Performance 
</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=227</link><description>Coaching has received a great deal of attention over the last several years. As today’s fastest growing human development process, it is quickly becoming an essential competency for leaders at every organizational level. Why? Quite simply because coaching produces such impressive results. Yet, despite the growing popularity of coaching, there are precious few managers who actually make it a significant part of their day-to-day activities. In fact, many organization leaders are unable to disti</description><author> Gregg Thompson with Susanne Biro</author><pubDate>Mon, 21 Jan 2008 16:54:08 GMT</pubDate></item><item><title>Building a Strong Brand for Career Success</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=226</link><description>As a professional, you are in a “competitive market,” competing with others who may have qualifications similar to yours – all vying for the recognition and rewards that come with outstanding performance.  If you interact with your company’s customers, you are also part of the team that is competing to deliver customer experiences that can strengthen – or weaken your company’s brand – and your own. </description><author> David McNally, CPAE</author><pubDate>Mon, 21 Jan 2008 11:40:43 GMT</pubDate></item><item><title>Why Salespeople Fail and What Managers Can Do About It</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=223</link><description>&lt;p class=MsoNormal style='mso-layout-grid-align:none;text-autospace:none'&gt;&lt;span
style='font-size:10.0pt;font-family:Arial'&gt;&amp;quot;Why do salespeople fail?&amp;quot;
A question that managers, as well as their salespeople have asked for decades.
Whether your team consists of one thousand salespeople or just one, the simple
fact stands; avalanches roll downhill. It starts from the top. That's why the
first of six principles managers need to incorporate in order to build a world
class sales team is</description><author> Keith Rosen</author><pubDate>Mon, 07 Jan 2008 12:31:21 GMT</pubDate></item><item><title>Six Business Trends Every Salesperson Must Know</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=222</link><description>Every
industry and profession goes through changes, and the sales profession is no
different. To be a top performing salesperson, today and in the future, you
need to continually adapt to both market and social conditions. 
</description><author> Daniel Burrus</author><pubDate>Mon, 07 Jan 2008 12:25:06 GMT</pubDate></item><item><title>A Glimpse at Sales 2.0; The Potential and Pitfalls</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=221</link><description> For those of you who attended the first ever Sales 2.0 conference in San Francisco this past October, you're probably in a state of awe. 
</description><author> Keith Rosen</author><pubDate>Thu, 27 Dec 2007 11:40:06 GMT</pubDate></item><item><title>Don&amp;rsquo;t Take it Personally! How to accept &amp;ndash; and benefit from &amp;ndash; criticism</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=220</link><description>&lt;p class="style46"&gt; When the complaint is coming from a client or customer; however, criticisms can actually be your best friend. 
</description><author> Colleen Francis</author><pubDate>Thu, 27 Dec 2007 11:05:58 GMT</pubDate></item><item><title>Add On Selling with E-Mail : How to Leverage What Ya Got</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=217</link><description>Add On Selling with E-Mail : How to Leverage What Ya Got</description><author> Jim Domanski</author><pubDate>Mon, 17 Dec 2007 07:32:38 GMT</pubDate></item><item><title>Tips and Techniques - 8 Questions to Help You Plan for Success in 2005</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=216</link><description>Tips and Techniques - 8 Questions to Help You Plan for Success in 2005</description><author> Colleen Francis, CSP</author><pubDate>Mon, 17 Dec 2007 06:32:52 GMT</pubDate></item><item><title>Tips and Techniques - 5 Misconceptions about Service Lead Generation</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=215</link><description>Tips and Techniques - 5 Misconceptions about Service Lead Generation</description><author> Mike Schultz and John Doerr</author><pubDate>Mon, 17 Dec 2007 06:26:23 GMT</pubDate></item><item><title>News Item</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=214</link><description>News Item</description><author> Evelyn Jacks</author><pubDate>Mon, 17 Dec 2007 06:22:17 GMT</pubDate></item><item><title>Tips and Techniques - Dangerous Knowledge
What We Know Can Hurt Us</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=213</link><description>Tips and Techniques - Dangerous Knowledge
What We Know Can Hurt Us</description><author> Keith Rosen, MCC</author><pubDate>Mon, 17 Dec 2007 06:18:36 GMT</pubDate></item><item><title>Overcoming Adversity</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=212</link><description>Overcoming Adversity</description><author> Brian Tracy</author><pubDate>Mon, 17 Dec 2007 04:37:48 GMT</pubDate></item><item><title>Q &amp; A WITH AUTHOR BILL STINNETT</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=211</link><description>Q &amp; A WITH AUTHOR BILL STINNETT</description><author> BILL STINNETT</author><pubDate>Mon, 17 Dec 2007 04:33:57 GMT</pubDate></item><item><title>The Power of Partnering</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=210</link><description>The Power of Partnering</description><author> Kelley Robertson</author><pubDate>Mon, 17 Dec 2007 04:30:30 GMT</pubDate></item><item><title>10 Dynamite Tips for Presenting
with the Overhead Projector</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=209</link><description>10 Dynamite Tips for Presenting
with the Overhead Projector</description><author> George Torok</author><pubDate>Mon, 17 Dec 2007 04:25:15 GMT</pubDate></item><item><title>Saving Your E-Customers from Defection</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=208</link><description>Saving Your E-Customers from Defection</description><author> Jill Griffin</author><pubDate>Mon, 17 Dec 2007 02:56:07 GMT</pubDate></item><item><title>Show and Tell</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=207</link><description>Show and Tell</description><author> John Boe</author><pubDate>Mon, 17 Dec 2007 02:53:22 GMT</pubDate></item><item><title>How to Prevent "Unpaid Consulting"</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=206</link><description>How to Prevent "Unpaid Consulting"</description><author> Jeff Thull</author><pubDate>Mon, 17 Dec 2007 02:51:33 GMT</pubDate></item><item><title>Five Steps to Negotiating Like an Expert</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=205</link><description>Five Steps to Negotiating Like an Expert</description><author> Colleen Francis, CSP</author><pubDate>Mon, 17 Dec 2007 02:50:44 GMT</pubDate></item><item><title>7 Ways to Keep Your Team Motivated</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=204</link><description>7 Ways to Keep Your Team Motivated</description><author> Kelley Robertson</author><pubDate>Mon, 17 Dec 2007 02:46:10 GMT</pubDate></item><item><title>Eleven Secrets of Supersellers - Part 4</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=203</link><description>Eleven Secrets of Supersellers - Part 4</description><author> Derrick Pick</author><pubDate>Mon, 17 Dec 2007 02:42:47 GMT</pubDate></item><item><title>Making an Impression in the Boardroom</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=202</link><description>Making an Impression in the Boardroom</description><author> Peter Urs Bender</author><pubDate>Mon, 17 Dec 2007 02:42:47 GMT</pubDate></item><item><title>Handling Questions with Authority</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=201</link><description>Handling Questions with Authority</description><author> George Torok</author><pubDate>Mon, 17 Dec 2007 02:41:01 GMT</pubDate></item><item><title>Secrets of Supersellers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=200</link><description>Secrets of Supersellers</description><author> Derrick Pick</author><pubDate>Mon, 17 Dec 2007 02:38:37 GMT</pubDate></item><item><title>Frustrated with Work Relationships?</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=199</link><description>Frustrated with Work Relationships?</description><author> Peter Urs Bender</author><pubDate>Mon, 17 Dec 2007 02:37:15 GMT</pubDate></item><item><title>Practice Golden Rule Selling</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=198</link><description>Practice Golden Rule Selling</description><author> Brian Tracy</author><pubDate>Mon, 17 Dec 2007 02:33:21 GMT</pubDate></item><item><title>Not Enough New Business? Specialize</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=197</link><description>Not Enough New Business? Specialize</description><author> Albert (Ally) Motz</author><pubDate>Mon, 17 Dec 2007 02:29:09 GMT</pubDate></item><item><title>9 Steps to Building a Profitable Customer Relationship</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=196</link><description>9 Steps to Building a Profitable Customer Relationship</description><author> Colleen Francis, CSP</author><pubDate>Mon, 17 Dec 2007 02:23:51 GMT</pubDate></item><item><title>5 Keys to Effective Prospecting (Part 1)</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=195</link><description>5 Keys to Effective Prospecting (Part 1)</description><author> Michelle Cain, CSP  Cain Sales Solutions</author><pubDate>Mon, 17 Dec 2007 02:20:14 GMT</pubDate></item><item><title>The Presentation Trap: Why Making Presentations Can Cost You the Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=194</link><description>The Presentation Trap: Why Making Presentations Can Cost You the Sale</description><author> Jeff Thull</author><pubDate>Mon, 17 Dec 2007 02:17:44 GMT</pubDate></item><item><title>Why Salespeople Don't Work Out</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=193</link><description>Why Salespeople Don't Work Out</description><author> Bob Pudlock</author><pubDate>Mon, 17 Dec 2007 02:14:10 GMT</pubDate></item><item><title>How to Eliminate Price Objections</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=192</link><description>How to Eliminate Price Objections</description><author> Kelley Robertson</author><pubDate>Mon, 17 Dec 2007 02:11:03 GMT</pubDate></item><item><title>An Effective Manager Learns To Wear Many Hats</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=191</link><description>An Effective Manager Learns To Wear Many Hats</description><author> Roy Chitwood</author><pubDate>Mon, 17 Dec 2007 02:08:35 GMT</pubDate></item><item><title>5 Keys to Effective Prospecting (Part 2)</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=190</link><description>5 Keys to Effective Prospecting (Part 2)</description><author> Michelle Cain, CSP</author><pubDate>Mon, 17 Dec 2007 02:06:02 GMT</pubDate></item><item><title>Mixing &amp; Mingling for Fun and Profit</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=189</link><description>Mixing &amp; Mingling for Fun and Profit</description><author> Lynda Goldman</author><pubDate>Mon, 17 Dec 2007 02:03:28 GMT</pubDate></item><item><title>The Power of Choice</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=188</link><description>The Power of Choice</description><author> John Boe</author><pubDate>Mon, 17 Dec 2007 02:00:19 GMT</pubDate></item><item><title>So Long, Sales Cycle</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=187</link><description>So Long, Sales Cycle</description><author> Ally Motz</author><pubDate>Mon, 17 Dec 2007 01:57:36 GMT</pubDate></item><item><title>Trade Show Invitations That Work</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=186</link><description>Trade Show Invitations That Work</description><author> Barry Siskind</author><pubDate>Mon, 17 Dec 2007 01:46:04 GMT</pubDate></item><item><title>Why should I buy from you?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=185</link><description>Why Should I Buy From You?</description><author> Roy Chitwood</author><pubDate>Mon, 17 Dec 2007 01:41:32 GMT</pubDate></item><item><title>Tips and Techniques - Are Goals Sabotaging Your Selling Efforts?</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=184</link><description>Tips and Techniques - Are Goals Sabotaging Your Selling Efforts?</description><author>y Keith Rosen, MCC</author><pubDate>Mon, 17 Dec 2007 01:38:57 GMT</pubDate></item><item><title>Stress and Wellness Tip of the Week - 
Workoholics Beware</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=183</link><description>Stress and Wellness Tip of the Week - 
Workoholics Beware</description><author>y Wood or Melinda Hawkins</author><pubDate>Mon, 17 Dec 2007 01:21:21 GMT</pubDate></item><item><title>Book Review - Leadership Wisdom from the Monk Who Sold his Ferrari</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=182</link><description>Book Review - Leadership Wisdom from the Monk Who Sold his Ferrari</description><author> Robin Sharma</author><pubDate>Mon, 17 Dec 2007 01:18:11 GMT</pubDate></item><item><title>Sales Tips and Techniques - Perseverance &amp; Tenacity</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=181</link><description>Sales Tips and Techniques - Perseverance &amp; Tenacity</description><author> Jerome Shore</author><pubDate>Mon, 17 Dec 2007 01:14:23 GMT</pubDate></item><item><title>SRC Offer of the Week - Book Review: How to Run Successful Incentive Schemes</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=180</link><description>SRC Offer of the Week - Book Review: How to Run Successful Incentive Schemes</description><author> John Fisher</author><pubDate>Mon, 17 Dec 2007 01:12:39 GMT</pubDate></item><item><title>Sales Tips and Techniques - Why Are Customer Satisfaction Surveys Important?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=179</link><description>Sales Tips and Techniques - Why Are Customer Satisfaction Surveys Important?</description><author> Fred Sarkari</author><pubDate>Mon, 17 Dec 2007 01:10:11 GMT</pubDate></item><item><title>Sales Tips and Techniques - Evaluate Your Customer’s True Potential</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=178</link><description>Sales Tips and Techniques - Evaluate Your Customer’s True Potential</description><author> Don Crossley</author><pubDate>Mon, 17 Dec 2007 01:07:59 GMT</pubDate></item><item><title>Sales Tips and Techniques - Make the Customer an Obsession!</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=177</link><description>Sales Tips and Techniques - Make the Customer an Obsession!</description><author> Brett Ruffell</author><pubDate>Mon, 17 Dec 2007 01:01:07 GMT</pubDate></item><item><title>News Item - Are You Media Savvy?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=176</link><description>News Item - Are You Media Savvy?</description><author> Halina St. James</author><pubDate>Mon, 17 Dec 2007 00:56:27 GMT</pubDate></item><item><title>SRC Offer of the Week - Think and Sell like a CEO</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=175</link><description>SRC Offer of the Week - Think and Sell like a CEO</description><author> Anthony Parinello</author><pubDate>Mon, 17 Dec 2007 00:53:39 GMT</pubDate></item><item><title>Special Offer of the week - Connect with Sales Professionals Across Canada</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=174</link><description>Special Offer of the week - Connect with Sales Professionals Across Canada</description><author> Lisa Brown</author><pubDate>Mon, 17 Dec 2007 00:52:06 GMT</pubDate></item><item><title>Sales Tips and Techniques - Q&amp;A With The Sales Advisor</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=173</link><description>Sales Tips and Techniques - Q&amp;A With The Sales Advisor</description><author> Louise Kursmark</author><pubDate>Mon, 17 Dec 2007 00:50:18 GMT</pubDate></item><item><title>Sales Tips and Techniques - Secret Evaluators Gaining In Popularity</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=172</link><description>Sales Tips and Techniques - Secret Evaluators Gaining In Popularity</description><author> Michael Shuster</author><pubDate>Mon, 17 Dec 2007 00:47:59 GMT</pubDate></item><item><title>Sales Tips and Techniques - Ask The Sales Advisor</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=171</link><description>Sales Tips and Techniques - Ask The Sales Advisor</description><author> Louise Kursmark</author><pubDate>Mon, 17 Dec 2007 00:43:35 GMT</pubDate></item><item><title>Sales Tips and Techniques - Best Practices in B2B Marketing</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=170</link><description>Sales Tips and Techniques - Best Practices in B2B Marketing</description><author> Brett Ruffell</author><pubDate>Mon, 17 Dec 2007 00:38:42 GMT</pubDate></item><item><title>SRC Offer of the Week - Add-On Selling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=169</link><description>SRC Offer of the Week - Add-On Selling</description><author>y Jim Domanski</author><pubDate>Mon, 17 Dec 2007 00:34:36 GMT</pubDate></item><item><title>Sales Tips and Techniques - Redesigning the Sales Effort to Jumpstart Growth</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=168</link><description>Sales Tips and Techniques - Redesigning the Sales Effort to Jumpstart Growth</description><author> Sylvie Bovet</author><pubDate>Mon, 17 Dec 2007 00:32:25 GMT</pubDate></item><item><title>Sales Tips and Techniques - Tips For Hiring a Stand Up Comedian</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=167</link><description>Sales Tips and Techniques - Tips For Hiring a Stand Up Comedian</description><author>  Russell Roy</author><pubDate>Mon, 17 Dec 2007 00:30:11 GMT</pubDate></item><item><title>Mastering the Complex Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=166</link><description>Mastering the Complex Sale</description><author> Jeff Thull</author><pubDate>Mon, 17 Dec 2007 00:29:57 GMT</pubDate></item><item><title>Lead Retrieval Systems - do they work?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=165</link><description>Lead Retrieval Systems - do they work?</description><author> Barry Siskind</author><pubDate>Mon, 17 Dec 2007 00:27:57 GMT</pubDate></item><item><title>Sales Tips and Techniques - How to Write Powerful Bullet Points</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=164</link><description>Sales Tips and Techniques - How to Write Powerful Bullet Points</description><author> Dave Paradi</author><pubDate>Mon, 17 Dec 2007 00:25:52 GMT</pubDate></item><item><title>How to Read Your Prospect Like a Book</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=163</link><description>How to Read Your Prospect Like a Book</description><author> John Boe</author><pubDate>Mon, 17 Dec 2007 00:25:15 GMT</pubDate></item><item><title>The Dos and Don'ts of Email</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=162</link><description>The Dos and Don'ts of Email</description><author> Christina Cavanagh</author><pubDate>Mon, 17 Dec 2007 00:22:59 GMT</pubDate></item><item><title>SRC Offer of the Week - Who Moved My Cheese?</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=161</link><description>SRC Offer of the Week - Who Moved My Cheese?</description><author>y Spencer Johnson and Kenneth Blanchard</author><pubDate>Mon, 17 Dec 2007 00:22:34 GMT</pubDate></item><item><title>Meetings can bleed energy-and money!</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=160</link><description>Meetings can bleed energy-and money!</description><author>y Helen Wilkie</author><pubDate>Mon, 17 Dec 2007 00:19:40 GMT</pubDate></item><item><title>Sales Tips and Techniques - Are You Busy . . . Or Productive?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=159</link><description>Sales Tips and Techniques - Are You Busy . . . Or Productive?</description><author>y: Mason Duchatschek</author><pubDate>Mon, 17 Dec 2007 00:07:09 GMT</pubDate></item><item><title>Sales Tips and Techniques - Take the Chill Out of Cold Calling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=158</link><description>Sales Tips and Techniques - Take the Chill Out of Cold Calling</description><author>: Mel Harding</author><pubDate>Mon, 17 Dec 2007 00:04:04 GMT</pubDate></item><item><title>Sales Tips and Techniques - Prospecting: It Separates the Best from the Rest</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=157</link><description>Sales Tips and Techniques - Prospecting: It Separates the Best from the Rest</description><author> Paul Tindall</author><pubDate>Mon, 17 Dec 2007 00:01:23 GMT</pubDate></item><item><title>Selling Conventionally in a Complex World</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=156</link><description>Selling Conventionally in a Complex World</description><author> Jeff Thull</author><pubDate>Mon, 17 Dec 2007 00:01:22 GMT</pubDate></item><item><title>Sales Tips and Techniques - Preaching to the converted</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=155</link><description>Sales Tips and Techniques - Preaching to the converted</description><author>lleen Francis</author><pubDate>Sun, 16 Dec 2007 23:58:57 GMT</pubDate></item><item><title>SRC Offer of the Week - Attracting &amp; Rewarding Outstanding Employees</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=154</link><description>SRC Offer of the Week - Attracting &amp; Rewarding Outstanding Employees</description><author>y David Rye</author><pubDate>Sun, 16 Dec 2007 23:55:57 GMT</pubDate></item><item><title>Book Preview - Buyer-Approved Selling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=153</link><description>Book Preview - Buyer-Approved Selling</description><author> Michael Schell</author><pubDate>Sun, 16 Dec 2007 23:55:34 GMT</pubDate></item><item><title>Sales Tips and Techniques - The Real Benefit of Trade Shows</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=152</link><description>Sales Tips and Techniques - The Real Benefit of Trade Shows</description><author> Barry Siskind</author><pubDate>Sun, 16 Dec 2007 23:42:12 GMT</pubDate></item><item><title>Sales Tips and Techniques - Interruptions</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=151</link><description>Sales Tips and Techniques - Interruptions</description><author>y: Peggy Morrow</author><pubDate>Sun, 16 Dec 2007 23:38:18 GMT</pubDate></item><item><title>Sales Tips and Techniques - Successful Managers</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=150</link><description>Sales Tips and Techniques - Successful Managers</description><author> Peter S. Taylor, CHRP</author><pubDate>Sun, 16 Dec 2007 23:33:36 GMT</pubDate></item><item><title>SRC Offer of the Week - Secrets of Question-Based Selling</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=149</link><description>SRC Offer of the Week - Secrets of Question-Based Selling</description><author> Thomas A. Freese</author><pubDate>Sun, 16 Dec 2007 23:28:06 GMT</pubDate></item><item><title>Sales Pitch—or Selling Conversation?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=148</link><description>Sales Pitch—or Selling Conversation?</description><author> Helen Wilkie</author><pubDate>Sun, 16 Dec 2007 23:22:21 GMT</pubDate></item><item><title>Service Tips and Techniques - Top Ten Telephone Basics</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=147</link><description>Service Tips and Techniques - Top Ten Telephone Basics</description><author>: Shep Hyken</author><pubDate>Sun, 16 Dec 2007 23:14:42 GMT</pubDate></item><item><title>The Intrigue Syndrome</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=146</link><description>The Intrigue Syndrome Getting a Response to Your Voice Mail</description><author> Jim Domanski</author><pubDate>Sun, 16 Dec 2007 07:50:40 GMT</pubDate></item><item><title>Secrets of the Top 10% - Part I: Love What You Do</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=145</link><description>Secrets of the Top 10%</description><author> Colleen Francis, CSP</author><pubDate>Sun, 16 Dec 2007 07:47:40 GMT</pubDate></item><item><title>Less is More: Quick Selling Tips</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=144</link><description>Less is More: Quick Selling Tips</description><author> Martin Wales</author><pubDate>Sun, 16 Dec 2007 07:47:04 GMT</pubDate></item><item><title>The High Cost of Poor Negotiating</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=143</link><description>The High Cost of Poor Negotiating</description><author> Michael E.Sloopka and Julie M.Bradshaw</author><pubDate>Sun, 16 Dec 2007 07:45:00 GMT</pubDate></item><item><title>Ask the Sales Coach
Q &amp; A with Colleen Francis, CSP
Expanding and Clarifying Questions</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=142</link><description>Q &amp; A with Colleen Francis, CSP
Expanding and Clarifying Questions</description><author> Colleen Francis, CSP</author><pubDate>Sun, 16 Dec 2007 07:43:33 GMT</pubDate></item><item><title>Secrets of Supersellers Part 2</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=141</link><description>Secrets of Supersellers Part 2</description><author> Derrick Pick</author><pubDate>Sun, 16 Dec 2007 07:39:16 GMT</pubDate></item><item><title>Conquering the Fear of Closing</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=140</link><description>Conquering the Fear of Closing</description><author> Brian Jeffrey, CSP</author><pubDate>Sun, 16 Dec 2007 07:38:02 GMT</pubDate></item><item><title>CustomerCentric Selling™</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=139</link><description>CustomerCentric Selling™</description><author> Michael Bosworth and John Holland</author><pubDate>Sun, 16 Dec 2007 07:36:17 GMT</pubDate></item><item><title>Be A Doctor of Selling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=138</link><description>Be A Doctor of Selling</description><author> Brian Tracy</author><pubDate>Sun, 16 Dec 2007 07:35:39 GMT</pubDate></item><item><title>Questions, questions, questions</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=137</link><description>Questions, questions, questions</description><author>rry Siskind</author><pubDate>Sun, 16 Dec 2007 07:33:53 GMT</pubDate></item><item><title>The Power of Follow Up</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=136</link><description>The Power of Follow Up </description><author> Kelley Robertson</author><pubDate>Sun, 16 Dec 2007 07:32:23 GMT</pubDate></item><item><title>Bottom-Line Based Selling
"Revenues are Vanity, Profits are Sanity, Cash Flow is Reality"</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=135</link><description>Bottom-Line Based Selling
"Revenues are Vanity, Profits are Sanity, Cash Flow is Reality"</description><author> Brett Ruffell</author><pubDate>Sun, 16 Dec 2007 07:31:38 GMT</pubDate></item><item><title>Getting the Newbie Up to Speed</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=134</link><description>Getting the Newbie Up to Speed</description><author> Brian Jeffrey, CSP</author><pubDate>Sun, 16 Dec 2007 07:28:36 GMT</pubDate></item><item><title>Voice Power</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=133</link><description>Voice Power</description><author> Lynda Goldman</author><pubDate>Sun, 16 Dec 2007 07:28:29 GMT</pubDate></item><item><title>Are Your Collateral Materials Doing More Harm Than Good?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=132</link><description>Are Your Collateral Materials Doing More Harm Than Good?</description><author> Keith Rosen, MCC</author><pubDate>Sun, 16 Dec 2007 07:23:11 GMT</pubDate></item><item><title>The Key to Successful Recruiting</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=131</link><description>The Key to Successful Recruiting</description><author> John Boe</author><pubDate>Sun, 16 Dec 2007 07:22:35 GMT</pubDate></item><item><title>Killing the Sale: The 10 Fatal Mistakes Salespeople Make and How You Can Avoid Them</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=130</link><description>Killing the Sale: The 10 Fatal Mistakes Salespeople Make and How You Can Avoid Them</description><author> Todd Duncan</author><pubDate>Sun, 16 Dec 2007 07:20:03 GMT</pubDate></item><item><title>Cross-Selling Takes Teamwork</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=129</link><description>Cross-Selling Takes Teamwork</description><author> John Boe</author><pubDate>Sun, 16 Dec 2007 07:17:26 GMT</pubDate></item><item><title>Secrets of Supersellers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=128</link><description>Secrets of Supersellers</description><author> Derrick Pick</author><pubDate>Sun, 16 Dec 2007 07:14:16 GMT</pubDate></item><item><title>Fishing for Whales: Identify top sales performers</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=127</link><description>Fishing for Whales: Identify top sales performers</description><author> Jeremy Miller</author><pubDate>Sun, 16 Dec 2007 07:13:17 GMT</pubDate></item><item><title>Top 7 Reasons People Burnout</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=126</link><description>Top 7 Reasons People Burnout</description><author>: Marcia Reynolds</author><pubDate>Sun, 16 Dec 2007 07:09:38 GMT</pubDate></item><item><title>Pop the Question</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=125</link><description>Pop the Question</description><author> Colleen Francis, CSP</author><pubDate>Sun, 16 Dec 2007 07:09:20 GMT</pubDate></item><item><title>Attracting New Business on a Shoestring Budget</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=124</link><description>Attracting New Business on a Shoestring Budget</description><author> Kelley Robertson</author><pubDate>Sun, 16 Dec 2007 07:06:12 GMT</pubDate></item><item><title>Don’t Talk Yourself Out of the Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=123</link><description>Don’t Talk Yourself Out of the Sale</description><author> Roy Chitwood</author><pubDate>Sun, 16 Dec 2007 07:05:50 GMT</pubDate></item><item><title>10 Tips on Impromptu Speaking
</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=122</link><description>10 Tips on Impromptu Speaking</description><author>y George Torok</author><pubDate>Sun, 16 Dec 2007 06:59:32 GMT</pubDate></item><item><title>Who Stole My Customer? Winning Strategies for Creating and Sustaining Customer Loyalty</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=121</link><description>Who Stole My Customer? Winning Strategies for Creating and Sustaining Customer Loyalty</description><author> Harvey Thompson</author><pubDate>Sun, 16 Dec 2007 06:54:52 GMT</pubDate></item><item><title>Different Strokes for Different Folks</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=120</link><description>Different Strokes for Different Folks</description><author> John Boe</author><pubDate>Sun, 16 Dec 2007 06:50:43 GMT</pubDate></item><item><title>Not Enough Fresh Sales Leads? - "Sales is the New Marketing"</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=119</link><description>Not Enough Fresh Sales Leads? - "Sales is the New Marketing"</description><author> Martin Wales</author><pubDate>Sun, 16 Dec 2007 06:40:48 GMT</pubDate></item><item><title>Creative Cold Calling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=118</link><description>Creative Cold Calling</description><author>: Jim DeSena</author><pubDate>Sun, 16 Dec 2007 06:36:51 GMT</pubDate></item><item><title>Mind your manners…Airplane etiquette 101: 'To recline or not to recline?</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=117</link><description>Mind your manners…Airplane etiquette 101: 'To recline or not to recline?</description><author>rriet Baskas</author><pubDate>Sun, 16 Dec 2007 06:34:30 GMT</pubDate></item><item><title>Build a Sales Team your Customers Love to Buy From</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=116</link><description>Build a Sales Team your Customers Love to Buy From</description><author> Colleen Francis</author><pubDate>Sun, 16 Dec 2007 06:30:22 GMT</pubDate></item><item><title>An Email Evolution</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=115</link><description>An Email Evolution</description><author>RISTINA CAVANAGH</author><pubDate>Sun, 16 Dec 2007 05:34:15 GMT</pubDate></item><item><title>Ten Tips For Mastering The Complex Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=114</link><description>Ten Tips For Mastering The Complex Sale</description><author> Jeff Thull</author><pubDate>Sun, 16 Dec 2007 05:31:53 GMT</pubDate></item><item><title>The Fine Line Between Persistence and Over-Persistence</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=113</link><description>The Fine Line Between Persistence and Over-Persistence</description><author> COLLEEN FRANCIS</author><pubDate>Sun, 16 Dec 2007 05:19:08 GMT</pubDate></item><item><title>Secrets of Supersellers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=112</link><description>Secrets of Supersellers</description><author> Derrick Pick</author><pubDate>Sat, 15 Dec 2007 11:01:58 GMT</pubDate></item><item><title>Finding Time When You’re Overwhelmed</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=111</link><description>Finding Time When You’re Overwhelmed</description><author> Rita Emmett</author><pubDate>Sat, 15 Dec 2007 10:59:44 GMT</pubDate></item><item><title>The Hidden Costs of PowerPoint Sales Presentations</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=110</link><description>The Hidden Costs of PowerPoint Sales Presentations</description><author> Dave Paradi, MBA</author><pubDate>Sat, 15 Dec 2007 10:57:28 GMT</pubDate></item><item><title>Add On Selling with E-Mail : How to Leverage What Ya Got</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=109</link><description>Add On Selling with E-Mail : How to Leverage What Ya Got</description><author> Jim Domanski</author><pubDate>Sat, 15 Dec 2007 10:51:45 GMT</pubDate></item><item><title>Five Tips for Increasing Your Net Worth Through Networking</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=108</link><description>Five Tips for Increasing Your Net Worth Through Networking</description><author> Sam Deep and Lyle Sussman</author><pubDate>Sat, 15 Dec 2007 10:35:59 GMT</pubDate></item><item><title>Understanding Cross-Cultural Issues Increases Profits</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=107</link><description>Understanding Cross-Cultural Issues Increases Profits</description><author> Mia Doucet</author><pubDate>Sat, 15 Dec 2007 10:33:27 GMT</pubDate></item><item><title>6 Powerful Prospecting Tips</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=106</link><description>6 Powerful Prospecting Tips</description><author> John Boe</author><pubDate>Sat, 15 Dec 2007 10:28:36 GMT</pubDate></item><item><title>The Six Laws of Effortless Networking</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=104</link><description>The Six Laws of Effortless Networking</description><author> Keith Rosen, MCC</author><pubDate>Sat, 15 Dec 2007 08:38:08 GMT</pubDate></item><item><title>6 for 2006: Resolutions for Sales Professionals</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=103</link><description>6 for 2006: Resolutions for Sales Professionals</description><author> Robert Kowal</author><pubDate>Sat, 15 Dec 2007 08:28:45 GMT</pubDate></item><item><title>Tips and Techniques
Crushing Price Objections Is a Battle of Wills</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=102</link><description>Crushing Price Objections Is a Battle of Wills</description><author> Tom Reilly</author><pubDate>Sat, 15 Dec 2007 08:23:14 GMT</pubDate></item><item><title>Are Your Salespeople Caving in Under Price Pressure?
Four Ways to Stop Margin Erosion at the Point of Sale</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=101</link><description>Are Your Salespeople Caving in Under Price Pressure? </description><author> Jeff Thull, CEO and President of Prime Resource Group</author><pubDate>Sat, 15 Dec 2007 08:11:08 GMT</pubDate></item><item><title>3 Steps to clarifying where you need to get better</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=100</link><description>You know professional development is important, but with all the news journals, trade magazines and business newsletters available to you where do you start? The following is a three-step plan that keeps me in good graces with my clients, ahead of my competition and interested in my work.</description><author> Tom Stoyan, Canada’s Sales Coach</author><pubDate>Sat, 15 Dec 2007 08:06:36 GMT</pubDate></item><item><title>Turning Trade Show Visitors into Qualified Leads</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=99</link><description>Turning Trade Show Visitors into Qualified Leads</description><author> Barry Siskind</author><pubDate>Sat, 15 Dec 2007 08:04:31 GMT</pubDate></item><item><title>Making the most out of each outside sales call</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=98</link><description>To achieve consistent sales success, you must first set objectives and then focus on achieving those goals for every sales call you make. Sales calls with no clear-cut objectives waste both your time and your company's money.</description><author> ROY CHITWOOD</author><pubDate>Sat, 15 Dec 2007 08:01:00 GMT</pubDate></item><item><title>Myths of Sales Management: The Entrepreneurial Salesperson</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=97</link><description>I just had a phone conversation with a client who had a familiar story to tell. He had built his business on the model of an entrepreneurial sales force. Give them a territory, pay them straight commission, and tell them they are in business for themselves, free to develop the customers they chose with the products they wanted.</description><author> Dave Kahle</author><pubDate>Sat, 15 Dec 2007 07:56:50 GMT</pubDate></item><item><title>The seven steps needed to make your next sale </title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=96</link><description>The seven steps needed to make your next sale</description><author> Roy Chitwood </author><pubDate>Sat, 15 Dec 2007 07:51:04 GMT</pubDate></item><item><title>Tips and Techniques - I Want a Raise!</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=95</link><description>Tips and Techniques - I Want a Raise!</description><author>y Peter Barron Stark</author><pubDate>Sat, 15 Dec 2007 07:50:49 GMT</pubDate></item><item><title>Balancing the Scales</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=94</link><description> If you’re like most people you are probably working harder and longer than you used to. As a result, finding balance in today’s fast-paced world is more difficult than ever before. Yet, a healthy balance has also never been more important.</description><author> Kelley Robertson </author><pubDate>Sat, 15 Dec 2007 07:44:30 GMT</pubDate></item><item><title>Are You in Danger of Losing Your Salespeople?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=93</link><description>Are You in Danger of Losing Your Salespeople?</description><author> Brian Jeffrey, CSP</author><pubDate>Sat, 15 Dec 2007 07:35:54 GMT</pubDate></item><item><title>The Best Kept Secret of the Selling World</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=92</link><description>The Best Kept Secret of the Selling World</description><author> Jeff Thull, CEO and President of Prime Resource Group</author><pubDate>Sat, 15 Dec 2007 07:29:56 GMT</pubDate></item><item><title>Everything Starts With a Conversation</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=91</link><description>Everything Starts With a Conversation</description><author> Michel Neray</author><pubDate>Sat, 15 Dec 2007 05:48:51 GMT</pubDate></item><item><title>Communication is the Key With Overworked Staff</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=90</link><description>Communication is the Key With Overworked Staff</description><author> Colleen Clarke</author><pubDate>Sat, 15 Dec 2007 03:30:11 GMT</pubDate></item><item><title>Make Your Booth Presentations Effective</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=89</link><description>Make Your Booth Presentations Effective</description><author> Barry Siskind</author><pubDate>Sat, 15 Dec 2007 03:28:15 GMT</pubDate></item><item><title>How to Create a Value Added Sales Culture</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=88</link><description>How to Create a Value Added Sales Culture</description><author> Tom Reilly</author><pubDate>Sat, 15 Dec 2007 03:26:24 GMT</pubDate></item><item><title>Your Sales Methodology: Retain It, Repair It, or Replace It</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=87</link><description>Your Sales Methodology: Retain It, Repair It, or Replace It</description><author> Dave Stein, CEO, ES Research Group-The Sales Training Authority ™</author><pubDate>Sat, 15 Dec 2007 03:24:12 GMT</pubDate></item><item><title>Closed-Ended Questions - How to use a specific type of question to get a definite answer</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=86</link><description>Closed-Ended Questions - How to use a specific type of question to get a definite answer</description><author> Brian Tracy</author><pubDate>Sat, 15 Dec 2007 03:21:10 GMT</pubDate></item><item><title>7 Common Sales Challenges that Prevent Executive Level Access</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=85</link><description>7 Common Sales Challenges that Prevent Executive Level Access</description><author> Jeff Thull</author><pubDate>Sat, 15 Dec 2007 03:18:03 GMT</pubDate></item><item><title>The Impact Statement Builder</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=84</link><description>The Impact Statement Builder</description><author> Richard Peterson</author><pubDate>Sat, 15 Dec 2007 03:15:39 GMT</pubDate></item><item><title>Nine Steps for Moving Bad Salespeople up . . . or Out</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=83</link><description>Nine Steps for Moving Bad Salespeople up . . . or Out</description><author> Steve Johnson</author><pubDate>Sat, 15 Dec 2007 03:13:41 GMT</pubDate></item><item><title>3 Sales Leadership Challenges that Prevent Sales Force Success</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=82</link><description>3 Sales Leadership Challenges that Prevent Sales Force Success</description><author> Jeff Thull, CEO and President of Prime Resource Group</author><pubDate>Sat, 15 Dec 2007 03:10:18 GMT</pubDate></item><item><title>The Power of One</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=81</link><description>The Power of One</description><author> Kelley Robertson</author><pubDate>Sat, 15 Dec 2007 03:05:16 GMT</pubDate></item><item><title>How to Profit From Networking</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=80</link><description>How to Profit From Networking</description><author> Kelley Robertson</author><pubDate>Sat, 15 Dec 2007 03:01:35 GMT</pubDate></item><item><title>Time management is key to sales success</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=79</link><description>Time management is key to sales success</description><author> Roy Chitwood</author><pubDate>Sat, 15 Dec 2007 02:58:59 GMT</pubDate></item><item><title>Do Your Proposals Smell Like Boilerplate?</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=78</link><description>Do Your Proposals Smell Like Boilerplate?</description><author> Tom Sant</author><pubDate>Sat, 15 Dec 2007 02:56:32 GMT</pubDate></item><item><title>The Accountable Sales Manager</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=77</link><description>The Accountable Sales Manager</description><author> Marcus Miller</author><pubDate>Sat, 15 Dec 2007 02:53:25 GMT</pubDate></item><item><title>Six Powerful Prospecting Tips</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=76</link><description>Six Powerful Prospecting Tips</description><author> John Boe</author><pubDate>Sat, 15 Dec 2007 02:49:33 GMT</pubDate></item><item><title>Marrying Sales and Marketing</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=75</link><description>Marrying Sales and Marketing</description><author> Roy Chitwood</author><pubDate>Sat, 15 Dec 2007 02:46:35 GMT</pubDate></item><item><title>Build Marketing Relationships</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=74</link><description>Build Marketing Relationships</description><author> George Torok</author><pubDate>Sat, 15 Dec 2007 02:43:03 GMT</pubDate></item><item><title>"What If I Could..Would You..?"</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=72</link><description>"What If I Could..Would You..?"</description><author> Kelley Robertson</author><pubDate>Sat, 15 Dec 2007 02:36:43 GMT</pubDate></item><item><title>Failing to Confront Reality</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=71</link><description>Failing to Confront Reality</description><author> Don Linder</author><pubDate>Sat, 15 Dec 2007 02:34:12 GMT</pubDate></item><item><title>Sales Through Storytelling: Story Tell, Story Sell!</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=70</link><description>Sales Through Storytelling: Story Tell, Story Sell!</description><author> Craig Harrison</author><pubDate>Sat, 15 Dec 2007 02:32:30 GMT</pubDate></item><item><title>Time Management…The Cornerstone of Effective Selling</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=69</link><description>Time Management…The Cornerstone of Effective Selling</description><author>ul Kidston, MBA, CSP, P.Mgr.</author><pubDate>Sat, 15 Dec 2007 02:30:16 GMT</pubDate></item><item><title>Stop Creating The Objections that Kill Your Sales!</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=68</link><description>Stop Creating The Objections that Kill Your Sales!</description><author> Keith Rosen, MCC</author><pubDate>Sat, 15 Dec 2007 02:28:33 GMT</pubDate></item><item><title>The Power of Trust</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=67</link><description>The Power of Trust</description><author>n Chisholm, CSP</author><pubDate>Sat, 15 Dec 2007 02:25:00 GMT</pubDate></item><item><title>Techniques for professionally ending a booth conversation</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=66</link><description>Techniques for professionally ending a booth conversation</description><author> Barry Siskind</author><pubDate>Sat, 15 Dec 2007 02:22:32 GMT</pubDate></item><item><title>Sales Management and Leadership – They aren’t the same!</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=65</link><description>Sales Management and Leadership – They aren’t the same!</description><author> William J. Truax</author><pubDate>Sat, 15 Dec 2007 02:19:37 GMT</pubDate></item><item><title>Stand Up – and Stand Out
12 Ways to Get Your Prospects to Call You Back</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=64</link><description>Stand Up – and Stand Out
12 Ways to Get Your Prospects to Call You Back</description><author> COLLEEN FRANCIS, CSP</author><pubDate>Sat, 15 Dec 2007 02:17:01 GMT</pubDate></item><item><title>My Sales Manager Runs Around Like His Pants Are on Fire</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=63</link><description>My Sales Manager Runs Around Like His Pants Are on Fire</description><author> Marcus Miller</author><pubDate>Sat, 15 Dec 2007 02:14:06 GMT</pubDate></item><item><title>Beyond the Elevator Pitch: A High Credibility Conversation</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=62</link><description>Beyond the Elevator Pitch: A High Credibility Conversation</description><author> Jeff Thull, CEO and President of Prime Resource Group</author><pubDate>Sat, 15 Dec 2007 02:12:05 GMT</pubDate></item><item><title>The Four Cornerstones of Effective Sales Compensation</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=61</link><description>The Four Cornerstones of Effective Sales Compensation</description><author> Greg Blysniuk</author><pubDate>Sat, 15 Dec 2007 02:09:23 GMT</pubDate></item><item><title>8 Tips that will Increase Your Sales Referral Ratio</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=60</link><description>8 Tips that will Increase Your Sales Referral Ratio</description><author> Jeff Hardesty</author><pubDate>Sat, 15 Dec 2007 02:04:10 GMT</pubDate></item><item><title>Why Not You?</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=59</link><description>Why Not You?</description><author> Ken Chisholm, CSP</author><pubDate>Sat, 15 Dec 2007 01:49:57 GMT</pubDate></item><item><title>The Top Five Radical Resolutions To Create Your Best Year Yet!</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=58</link><description>The Top Five Radical Resolutions To Create Your Best Year Yet!</description><author> Keith Rosen, MCC</author><pubDate>Sat, 15 Dec 2007 01:47:16 GMT</pubDate></item><item><title>Lessons Learned for 2006</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=57</link><description>Lessons Learned for 2006</description><author> Ally Motz</author><pubDate>Sat, 15 Dec 2007 01:43:52 GMT</pubDate></item><item><title>Seven Lessons to Learn from Great Salespeople</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=56</link><description>Seven Lessons to Learn from Great Salespeople</description><author> Kevin Eikenberry</author><pubDate>Sat, 15 Dec 2007 01:41:11 GMT</pubDate></item><item><title>The Three Essential Factors of Recognition
How to identify what’s missing so you can give people recognition</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=55</link><description>How to identify what’s missing so you can give people recognition</description><author> Roy Saunderson</author><pubDate>Sat, 15 Dec 2007 01:34:24 GMT</pubDate></item><item><title>When Sales Is A Passion</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=54</link><description>When Sales Is A Passion</description><author> Tom Reilly, author of Value-Added Selling (McGraw-Hill, 2003)</author><pubDate>Sat, 15 Dec 2007 01:29:47 GMT</pubDate></item><item><title>Motivation and Incentives
Maintaining a Positive Attitude</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=53</link><description>Motivation and Incentives
Maintaining a Positive Attitude</description><author> Brian Tracy</author><pubDate>Sat, 15 Dec 2007 01:27:29 GMT</pubDate></item><item><title>Sales Management
Transcendent Unique Selling Propositions</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=52</link><description>Sales Management
Transcendent Unique Selling Propositions</description><author> Pete Savage</author><pubDate>Sat, 15 Dec 2007 01:22:49 GMT</pubDate></item><item><title>3 Ways to Increase Your Exposure and Credibility</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=51</link><description>3 Ways to Increase Your Exposure and Credibility</description><author> Terri Roulette McCartney</author><pubDate>Sat, 15 Dec 2007 01:19:35 GMT</pubDate></item><item><title>How Does Your Compensation Plan Stack Up?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=50</link><description>How Does Your Compensation Plan Stack Up?</description><author> Colleen Francis, CSP</author><pubDate>Sat, 15 Dec 2007 01:16:09 GMT</pubDate></item><item><title>Want to Destroy a Great Business Relationship and
Your Reputation in the Marketplace? Negotiate Poorly</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=49</link><description>Want to Destroy a Great Business Relationship and
Your Reputation in the Marketplace? Negotiate Poorly</description><author> Brian Dietmeyer</author><pubDate>Sat, 15 Dec 2007 01:13:01 GMT</pubDate></item><item><title>Client-Centered vs. Self-Centered Proposals - A Quiz</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=48</link><description>Client-Centered vs. Self-Centered Proposals - A Quiz</description><author> Tom Sant</author><pubDate>Sat, 15 Dec 2007 01:07:33 GMT</pubDate></item><item><title>The Barf Factor</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=47</link><description>The Barf Factor</description><author> Kelley Robertson</author><pubDate>Sat, 15 Dec 2007 01:04:28 GMT</pubDate></item><item><title>Secure Travel Tips for Mobile Workers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=46</link><description>Secure Travel Tips for Mobile Workers</description><author> Claudiu Popa, CISSP, CISA</author><pubDate>Sat, 15 Dec 2007 01:00:54 GMT</pubDate></item><item><title>Do you Need a Full Scale CRM Software?</title><Category>Innovation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=45</link><description>Do you Need a Full Scale CRM Software?</description><author> James Wong</author><pubDate>Sat, 15 Dec 2007 00:57:46 GMT</pubDate></item><item><title>Four Golden Rules of E-Mail Marketing</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=44</link><description>Four Golden Rules of E-Mail Marketing</description><author> Mike Ferranti</author><pubDate>Sat, 15 Dec 2007 00:54:24 GMT</pubDate></item><item><title>How to Time Negotiation to Win the Deal</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=43</link><description>How to Time Negotiation to Win the Deal</description><author> Brian Dietmeyer</author><pubDate>Sat, 15 Dec 2007 00:51:14 GMT</pubDate></item><item><title>Measure Your Success one Step at a Time</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=42</link><description>Measure Your Success one Step at a Time</description><author> Tom Reilly</author><pubDate>Sat, 15 Dec 2007 00:48:18 GMT</pubDate></item><item><title>Need a powerful competitive immunity booster? Try presentations</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=41</link><description>Need a powerful competitive immunity booster? Try presentations</description><author> Mark Shonka and Dan Kosch</author><pubDate>Sat, 15 Dec 2007 00:44:52 GMT</pubDate></item><item><title>When Good Referrals Turn Bad</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=40</link><description>When Good Referrals Turn Bad</description><author> Keith Rosen</author><pubDate>Sat, 15 Dec 2007 00:37:29 GMT</pubDate></item><item><title>Turning Indecisive Prospects Into Satisfied Customers</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=39</link><description>Turning Indecisive Prospects Into Satisfied Customers</description><author> Ritchie Hale</author><pubDate>Sat, 15 Dec 2007 00:31:26 GMT</pubDate></item><item><title>The six people you are likely to meet at a trade show</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=38</link><description>The six people you are likely to meet at a trade show</description><author> Barry Siskind</author><pubDate>Sat, 15 Dec 2007 00:08:43 GMT</pubDate></item><item><title>5 Facts That Will Have Your Re-Writing Your Web site in A Hurry</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=37</link><description>5 Facts That Will Have Your Re-Writing Your Web site in A Hurry</description><author> Aran Kay</author><pubDate>Sat, 15 Dec 2007 00:03:20 GMT</pubDate></item><item><title>Why the Bottom Line Isn’t - Four true stories</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=36</link><description>Why the Bottom Line Isn’t - Four true stories</description><author> Colleen Francis</author><pubDate>Fri, 14 Dec 2007 23:59:29 GMT</pubDate></item><item><title>Counter-Intuitive Thinking…Counter-Intuitive Action! </title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=35</link><description>Counter-Intuitive Thinking…Counter-Intuitive Action! </description><author> Bill Byron Concevitch</author><pubDate>Fri, 14 Dec 2007 23:54:53 GMT</pubDate></item><item><title>Are Your Negotiation Techniques Sabotaging Your Business Relationships?</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=34</link><description>Are Your Negotiation Techniques Sabotaging Your Business Relationships?</description><author> Brian Dietmeyer</author><pubDate>Fri, 14 Dec 2007 23:47:12 GMT</pubDate></item><item><title>References: Are you prepared to show your hand?</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=33</link><description>References: Are you prepared to show your hand?</description><author>urce: CPSA's Sales Resource Centre</author><pubDate>Fri, 14 Dec 2007 23:40:40 GMT</pubDate></item><item><title>Avoiding Six Common Sales Mistakes</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=32</link><description>Avoiding Six Common Sales Mistakes</description><author> Paul Cherry</author><pubDate>Fri, 14 Dec 2007 23:32:42 GMT</pubDate></item><item><title>Be an Order Maker, Not an Order Taker!</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=31</link><description>Be an Order Maker, Not an Order Taker!</description><author> Tom Reilly</author><pubDate>Fri, 14 Dec 2007 23:29:01 GMT</pubDate></item><item><title>Wield Your Presentation Power: How to Deliver the Best</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=30</link><description>Wield Your Presentation Power: How to Deliver the Best</description><author> Mark Shonka and Dan Kosch</author><pubDate>Fri, 14 Dec 2007 23:23:02 GMT</pubDate></item><item><title>How NOT To Handle a Cold Call</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=29</link><description>How NOT To Handle a Cold Call</description><author> Kelley Robertson</author><pubDate>Fri, 14 Dec 2007 23:13:17 GMT</pubDate></item><item><title>Sales Standards for Better Sales Results</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=28</link><description>Sales Standards for Better Sales Results</description><author> Bryan Feller</author><pubDate>Fri, 14 Dec 2007 23:08:38 GMT</pubDate></item><item><title>Become a More Organized Person</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=27</link><description>Become a More Organized Person</description><author> Mitch Johnson</author><pubDate>Fri, 14 Dec 2007 23:02:26 GMT</pubDate></item><item><title>Manipulation is Not a Cold Calling Strategy</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=26</link><description>Manipulation is Not a Cold Calling Strategy</description><author> Jeremy Miller</author><pubDate>Fri, 14 Dec 2007 22:56:52 GMT</pubDate></item><item><title>Focus on your most important investment - your time</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=25</link><description>Focus on your most important investment - your time</description><author> Colleen Francis</author><pubDate>Fri, 14 Dec 2007 22:48:56 GMT</pubDate></item><item><title>Avoid the “What if?” Approach to Selling</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=24</link><description>Avoid the “What if?” Approach to Selling</description><author> Kelley Robertson</author><pubDate>Fri, 14 Dec 2007 22:37:01 GMT</pubDate></item><item><title>Be a Successful Sales Manager—Not a Super Seller</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=23</link><description>Be a Successful Sales Manager—Not a Super Seller</description><author> Graham Yemm</author><pubDate>Fri, 14 Dec 2007 22:32:12 GMT</pubDate></item><item><title>Cross-Selling Takes Teamwork</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=22</link><description>Cross-Selling Takes Teamwork</description><author> John Boe</author><pubDate>Fri, 14 Dec 2007 22:28:00 GMT</pubDate></item><item><title>Sales Standards for Better Sales Results</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=21</link><description>Sales Standards for Better Sales Results</description><author> Bryan Feller</author><pubDate>Fri, 14 Dec 2007 22:22:44 GMT</pubDate></item><item><title>Four Ways to Redefine Sales</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=20</link><description>Four Ways to Redefine Sales</description><author> Daniel Burrus</author><pubDate>Fri, 14 Dec 2007 22:14:18 GMT</pubDate></item><item><title>Does Your Business Need a Boost?
Blogs and Podcasts May Be Your Answer</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=19</link><description>Blogs and Podcasts May Be Your Answer</description><author> Peter Koeppel</author><pubDate>Fri, 14 Dec 2007 22:06:46 GMT</pubDate></item><item><title>To Slide or Not To Slide:
Myths about Sales Presentations</title><Category>Marketing</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=18</link><description>Myths about Sales Presentations</description><author> Colleen Francis</author><pubDate>Fri, 14 Dec 2007 22:00:12 GMT</pubDate></item><item><title>Fueling the Engine of Sales Success:
Five Keys to Sustainable Self-motivation</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=17</link><description>Five Keys to Sustainable Self-motivation</description><author> David McNally</author><pubDate>Fri, 14 Dec 2007 12:26:15 GMT</pubDate></item><item><title>To Slide or Not To Slide:
Myths about Sales Presentations</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=16</link><description>Myths about Sales Presentations</description><author> Colleen Francis</author><pubDate>Fri, 14 Dec 2007 12:16:24 GMT</pubDate></item><item><title>Bite Your Tongue</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=14</link><description>Most people don’t realize that silence is a powerful negotiating tool.</description><author> Kelly Robertson</author><pubDate>Fri, 14 Dec 2007 11:06:37 GMT</pubDate></item><item><title>Inside Sales – Are They Selling or Sitting?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=8</link><description>Almost every business I work with is facing a new challenge: inside salespeople are becoming more and more involved in the selling process not just the order processing process. </description><author> Frank Foster, CSP</author><pubDate>Wed, 12 Dec 2007 17:00:16 GMT</pubDate></item><item><title>Sales Techniques to STOP Using If You Want to Sell More</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=7</link><description>The differences between top sales professionals and the rest of the crowd isn't just about what they do, it's about what they don't do as well! Over the course of more than 20 years developing the MasterStream Method, we've identified over two dozen traditional selling approaches that, upon closer examination, cause more damage than good. In this article, we explore one common mistake sales professionals make: </description><author> T. Falcon Napier</author><pubDate>Wed, 12 Dec 2007 16:56:30 GMT</pubDate></item><item><title>Coaching Skills for Managers
</title><Category>Motivation</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=6</link><description>How would your career benefit if you were able to coach your sales professionals to overcome all of their roadblocks to selling? Unconstructive sales patterns such as “I don’t like making cold calls” or “I can never seem to make my sales targets.” would disappear and be replaced by positive patterns.</description><author> Betska K-Burr </author><pubDate>Wed, 12 Dec 2007 16:51:36 GMT</pubDate></item><item><title>Writing Tips to Avoid Career Disaster</title><Category>Self-Improvement</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=5</link><description>In today’s information-crazed, e-mail driven global economy, how you use this powerful, immediate, and addictive tool can mean the difference between market leadership and upward mobility or business and career disaster. </description><author> Julie Miller </author><pubDate>Wed, 12 Dec 2007 16:46:57 GMT</pubDate></item><item><title>Do You Have a Selling System?</title><Category>Management</Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=4</link><description>"I have my own style of selling." </description><author> David Kahle </author><pubDate>Wed, 12 Dec 2007 16:39:41 GMT</pubDate></item><item><title>Selling to Executives: Getting in and Earning the Keys to the Elevator</title><Category>Strategy                                                                 </Category><link>http://www.cpsa.com/newsletters/articleread.aspx?articleid=1</link><description>Salespeople say, &amp;ldquo;Executives won&amp;rsquo;t pay attention. They&amp;rsquo;re indifferent and won&amp;rsquo;t take the time to see us.&amp;rdquo; Executives say, &amp;ldquo;Salespeople all sound the same..." </description><author> Jeff Thull</author><pubDate>Thu, 01 Nov 2007 15:52:47 GMT</pubDate></item></channel></rss>