CPSA.com - SELF-IMPROVEMENT

The Four Fatal Assumptions of Executive Communication

Ron Crossland — Thu, 07 Aug 2008 08:42:59 GMT

I stand in front of leaders every month either conducting a seminar, making a presentation, or discussing leadership development. One of the standard scenarios I ask these busy, engaged, and effective managers to consider is, “Have you ever left a meeting with a colleague and as you travel down the hallway talking about what you just heard, you look at each other with that ‘were you in the same meeting I was in’ expression?”

Tuning Up Your Virtual Conferencing Skills: Part 1

Roz Usheroff — Fri, 18 Jul 2008 08:09:23 GMT

With gasoline and travel prices shooting through the roof, the summer of '08 may be remembered as the season business travel got nixed and virtual conferencing became the norm. The corporate office has now been relocated to your home office and the business suit has been replaced by business casual attire.

Tuning Up Your Virtual Conferencing Skills—Videoconferencing and Webcasting: Part 2

Roz Usheroff — Thu, 17 Jul 2008 12:50:00 GMT

Many people just don't get the ground rules for virtual conferencing. Like the person whose cellphone blares "In Da Club" by Rapper 50 Cent when ringing or a colleague who forgot to "mute" their phone while their spouse was yelling during their President's quarterly update, the results can often be embarrassing.

Tips on Being a Perfect Summer Guest

Roz Usheroff — Fri, 06 Jun 2008 11:35:25 GMT

Summer's just around the corner and you've received a weekend invitation to your boss' cottage. You're counting the days to a much-needed retreat from your hectic schedule. While you're looking forward to relaxing in a hammock, remember that there is an art to being a good summer guest if you want to get invited back year after year.

Need a Memory Boost? How to Upgrade Your Brainpower

Dr. Nancy D. O’Reilly — Fri, 06 Jun 2008 11:26:45 GMT

As each day unfolds, we are challenged to remember a multitude of things, such as phone numbers, driving directions, names, tasks, and moment-to-moment requests. So, why do we forget and what can we do about it, especially if our once perfect memory has now become faulty and unpredictable?

Complexity: The Thief of Time

John L. Mariotti — Fri, 23 May 2008 10:55:50 GMT

Time. Nobody has enough of it. Everyone wishes he could have more. It is the one truly perishable resource. Those who suffer from this are truly victims of the Thief of Time – complexity – which afflicts every person in every organization.

The Value of Mentors

Brian Tracy — Wed, 09 Apr 2008 15:11:50 GMT

Benjamin Franklin once said, "there are two ways to acquire wisdom; you can either buy it or borrow it."

Power of Protocol Intelligence

Roz Usherhoff — Tue, 12 Feb 2008 10:12:42 GMT

Today we live in the golden day of gadgets. We have cell phones ringing in meetings, and digital assistants lighting up simultaneously. We are being diagnosed with Blackberry Thumb; the coolest new version of carpal tunnel syndrome. Stress is building as we become burdened by keeping inventory of not only our Blackberrys but MP3s, iPods and cell phones, insanely small and totally losable repositories of tons of songs, information and directories.

Building a Strong Brand for Career Success

David McNally, CPAE — Mon, 21 Jan 2008 11:40:43 GMT

As a professional, you are in a “competitive market,” competing with others who may have qualifications similar to yours – all vying for the recognition and rewards that come with outstanding performance. If you interact with your company’s customers, you are also part of the team that is competing to deliver customer experiences that can strengthen – or weaken your company’s brand – and your own.

Don’t Take it Personally! How to accept – and benefit from – criticism

Colleen Francis — Thu, 27 Dec 2007 11:05:58 GMT

When the complaint is coming from a client or customer; however, criticisms can actually be your best friend.

Mixing & Mingling for Fun and Profit

Lynda Goldman — Mon, 17 Dec 2007 02:03:28 GMT

Mixing & Mingling for Fun and Profit

Sales Tips and Techniques - Q&A With The Sales Advisor

Louise Kursmark — Mon, 17 Dec 2007 00:50:18 GMT

Sales Tips and Techniques - Q&A With The Sales Advisor

Sales Tips and Techniques - Ask The Sales Advisor

Louise Kursmark — Mon, 17 Dec 2007 00:43:35 GMT

Sales Tips and Techniques - Ask The Sales Advisor

Bottom-Line Based Selling "Revenues are Vanity, Profits are Sanity, Cash Flow is Reality"

Brett Ruffell — Sun, 16 Dec 2007 07:31:38 GMT

Bottom-Line Based Selling "Revenues are Vanity, Profits are Sanity, Cash Flow is Reality"

Mind your manners…Airplane etiquette 101: 'To recline or not to recline?

rriet Baskas — Sun, 16 Dec 2007 06:34:30 GMT

Mind your manners…Airplane etiquette 101: 'To recline or not to recline?

Add On Selling with E-Mail : How to Leverage What Ya Got

Jim Domanski — Sat, 15 Dec 2007 10:51:45 GMT

Add On Selling with E-Mail : How to Leverage What Ya Got

Five Tips for Increasing Your Net Worth Through Networking

Sam Deep and Lyle Sussman — Sat, 15 Dec 2007 10:35:59 GMT

Five Tips for Increasing Your Net Worth Through Networking

Understanding Cross-Cultural Issues Increases Profits

Mia Doucet — Sat, 15 Dec 2007 10:33:27 GMT

Understanding Cross-Cultural Issues Increases Profits

The Six Laws of Effortless Networking

Keith Rosen, MCC — Sat, 15 Dec 2007 08:38:08 GMT

The Six Laws of Effortless Networking

Tips and Techniques Crushing Price Objections Is a Battle of Wills

Tom Reilly — Sat, 15 Dec 2007 08:23:14 GMT

Crushing Price Objections Is a Battle of Wills

3 Steps to clarifying where you need to get better

Tom Stoyan, Canada’s Sales Coach — Sat, 15 Dec 2007 08:06:36 GMT

You know professional development is important, but with all the news journals, trade magazines and business newsletters available to you where do you start? The following is a three-step plan that keeps me in good graces with my clients, ahead of my competition and interested in my work.

Tips and Techniques - I Want a Raise!

y Peter Barron Stark — Sat, 15 Dec 2007 07:50:49 GMT

Tips and Techniques - I Want a Raise!

How to Profit From Networking

Kelley Robertson — Sat, 15 Dec 2007 03:01:35 GMT

How to Profit From Networking

8 Tips that will Increase Your Sales Referral Ratio

Jeff Hardesty — Sat, 15 Dec 2007 02:04:10 GMT

8 Tips that will Increase Your Sales Referral Ratio

Why Not You?

Ken Chisholm, CSP — Sat, 15 Dec 2007 01:49:57 GMT

Why Not You?

The Top Five Radical Resolutions To Create Your Best Year Yet!

Keith Rosen, MCC — Sat, 15 Dec 2007 01:47:16 GMT

The Top Five Radical Resolutions To Create Your Best Year Yet!

Lessons Learned for 2006

Ally Motz — Sat, 15 Dec 2007 01:43:52 GMT

Lessons Learned for 2006

Seven Lessons to Learn from Great Salespeople

Kevin Eikenberry — Sat, 15 Dec 2007 01:41:11 GMT

Seven Lessons to Learn from Great Salespeople

When Good Referrals Turn Bad

Keith Rosen — Sat, 15 Dec 2007 00:37:29 GMT

When Good Referrals Turn Bad

Are Your Negotiation Techniques Sabotaging Your Business Relationships?

Brian Dietmeyer — Fri, 14 Dec 2007 23:47:12 GMT

Are Your Negotiation Techniques Sabotaging Your Business Relationships?

References: Are you prepared to show your hand?

urce: Sales Resource Centre. — Fri, 14 Dec 2007 23:40:40 GMT

References: Are you prepared to show your hand?

To Slide or Not To Slide: Myths about Sales Presentations

Colleen Francis — Fri, 14 Dec 2007 22:00:12 GMT

Myths about Sales Presentations

Fueling the Engine of Sales Success: Five Keys to Sustainable Self-motivation

David McNally — Fri, 14 Dec 2007 12:26:15 GMT

Five Keys to Sustainable Self-motivation

To Slide or Not To Slide: Myths about Sales Presentations

Colleen Francis — Fri, 14 Dec 2007 12:16:24 GMT

Myths about Sales Presentations

Bite Your Tongue

Kelly Robertson — Fri, 14 Dec 2007 11:06:37 GMT

Most people don’t realize that silence is a powerful negotiating tool.

Coaching Skills for Managers

Betska K-Burr — Wed, 12 Dec 2007 16:51:36 GMT

How would your career benefit if you were able to coach your sales professionals to overcome all of their roadblocks to selling? Unconstructive sales patterns such as “I don’t like making cold calls” or “I can never seem to make my sales targets.” would disappear and be replaced by positive patterns.

Writing Tips to Avoid Career Disaster

Julie Miller — Wed, 12 Dec 2007 16:46:57 GMT

In today’s information-crazed, e-mail driven global economy, how you use this powerful, immediate, and addictive tool can mean the difference between market leadership and upward mobility or business and career disaster.

Do You Have a Selling System?

David Kahle — Wed, 12 Dec 2007 16:39:41 GMT

"I have my own style of selling."