Dear Subscriber,
“Mistakes are the portals of discovery.” ~~ James Joyce |
Power of Protocol Intelligence
By Roz Usherhoff
Today we live in the golden day of gadgets. We have cell phones ringing in meetings, and digital assistants lighting up simultaneously. We are being diagnosed with Blackberry Thumb; the coolest new version of carpal tunnel syndrome.
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Dangerous Conversations: Coaching for Exceptional Performance
By Gregg Thompson with Susanne Biro
How many conversations do you have during an average day? 30, 50, 100? How many of these simply function as social lubricants, helping you slide through the day without having to address the real and important issues you face? How many of these conversations really matter?
CPSA Membership Information
Not a member of CPSA yet?
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CPSA members SAVE: Petro Canada |
Membership is only $105 per year (plus a one-time $25 enrolment fee). Joining is easy. You can either call 1-888-267-CPSA (2772), or Join Online. JOIN CPSA TODAY!
SRC Quick Fact
Canadians More Avid Participants in Loyalty Programs
| Transitioning from transactional to solution selling | 9% |
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| Improving closing ratios | 7% |
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| Protecting our margins in client negotiations | 16% |
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| Differentiating ourselves from the competition | 20% |
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| Offering enhanced value to existing clients | 9% |
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| Sustaining sales momentum throughout the year | 32% |
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| Other challenges | 7% |
Source: CPSA online poll, January 2008.
SRC Featured Item:
Customer Service Profile (CSPII) NEW
Build customer loyalty, increase profitability and improve employee retention
Featured Sales Jobs
See below for the latest jobs listed on salesjobsCanada.com. To view these jobs, visit salesjobsCanada.com and enter the appropriate Job ID.
Industry Practice Leader, |
Industry Practice Leader, |
Sales Rep, |
Account Manager, Media Publications, |
Account Executive |
Director of Sales |
Upcoming 2008 CPSA Skills for Sales Success Events
CPSA invites you to attend 2008 sales training seminars designed to develop your critical sales skills – sell more and sell smarter Professional Selling
Professional Sales Management Sales Coaching for Success Effective Negotiating Strategies Communicating to Influence Buying Decisions Register today! |
Certified Sales Professional Designation - CSP
The CPSA Sales Institute mission is to enhance your value and credibility as a sales professional through professional standards and certification.
We are the only organization in Canada offering the Certified Sales Professional (CSP) designation.
Gain the competitive edge – become a Certified Sales Professional (CSP) >>Read More
Additional Sales Training
The Art of Sales Toronto May 12, 2008
Jeffrey Gitomer, David Allen, Herb Cohen, Sharon Drew Morgen, and Dr. JP Pawliw-Fry
See All Five World Renowned Best-Selling Authors & Sales Experts LIVE and in PERSON!
CPSA members save $150 [+]
In-house Training
CPSA delivers on-site training tailored to your specific needs [+]
Executive Program in Sales Management
Intensive five-day sales management program critical to your success CPSA members save $400 [+]
E-learning
- CPSA's Professional Selling program ~ (French & English) (8 Courses Available) [+]
- Power Coach® Fundamentals for sales managers and sales professionals who wish to learn award-winning coaching methodologies and tools. CPSA members save $225 [+]
Chapter Events
For more details about chapter events, please email Calgary Chair Gord Piper, CSP Newfoundland & Labrador Chair Alfred Whiffen, CSP Ottawa-Outaouais Chapter Chair Jim Carty, CSP or the Halifax Chapter at halifaxchapter@cpsa.com.
For more information on Upcoming Events or to register, please click << HERE >>
CPSA's Member-Get-A-Member Contest
Win a European Vacation for Two
Tell your friends and colleagues about the great savings and benefits of CPSA membership and you could win your dream vacation. Every time you submit the name of a potential new CPSA member, your name will be entered to win a European Vacation for Two.
Click here www.cpsa.com/MGM to submit your referrals online or download a fax-back PDF application.
Contact the Editor
If you would like to submit ideas or comment on the Sales Exchange, email CPSA or call Anna at (416) 408-2685, ext. 223 or 1-888-267-CPSA (2772).
Please add newsletter@cpsa.com to your address book or safe list to ensure our emails reach your inbox.
Please note: This email alias is not monitored for replies. If you need assistance please visit www.cpsa.com/ContactUs.aspx for our contact information.
Visit our homepage at www.cpsa.com.
© 2007 Canadian Professional Sales Association. All rights reserved.