Dear Subscriber,
“Consumers are statistics. Customers are people.” ~~ Stanley Marcus |
Fight Frustration in the Office and Beyond
By
Dr. Nancy D. O’Reilly
It doesn’t take Monday morning traffic to cause extreme frustration at work. It can even be things as small as a co-worker showing up to a meeting late, or a client calling to cancel his latest order.
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Five Steps to Build Your Credibility as a Manager: Shed the Superman Cape
By David Benzel
Superman is a super hero due to his many powers. However, even with all of his strengths, Superman has a vulnerability – Kryptonite – therefore, he is not perfect. He has a flaw. And in spite of this weakness, Superman’s credibility is beyond reproach.
CPSA Membership Information
Not a member of CPSA yet?
 |
CPSA members SAVE: Petro Canada |
Membership is only $105 per year (plus a one-time $25 enrollment fee). Joining is easy. You can either call 1-888-267-CPSA (2772), or Join Online. JOIN CPSA TODAY!
SRC Quick Fact
Canadians More Avid Participants in Loyalty Programs
Approximately 75% of Canadian consumers actively participate in loyalty programs versus 39.5% in the United States
Source: Colloquy Whitepaper November 2007
Featured Sales Jobs
See below for the latest jobs listed on salesjobsCanada.com. To view these jobs, visit salesjobsCanada.com and enter the appropriate Job ID.
Software/ERP Sales Rep |
Area Vice-president, Sales |
US Sales Manager |
Territory Sales Representative |
Area Manager (Middle East) |
Senior Account Manager
|
Upcoming 2008 CPSA Skills for Sales Success Events
CPSA invites you to attend 2008 sales training seminars designed to develop your critical sales skills – sell more and sell smarter Professional Selling
Professional Sales Management Sales Coaching for Success Effective Negotiating Strategies Communicating to Influence Buying Decisions |
Certified Sales Professional Designation - CSP
The CPSA Sales Institute mission is to enhance your value and credibility as a sales professional through professional standards and certification.
We are the only organization in Canada offering the Certified Sales Professional (CSP) designation.
Gain the competitive edge – become a Certified Sales Professional (CSP) >>Read More
Additional Sales Training
In-house Training ~ (Groups of 10 or more)Executive Program in Sales Management (Five-day Advanced Program)
E-learning
CPSA's Professional Selling program ~ (French & English) (8 Courses Available)Webinars
In partnership with Engage Selling Solutions ~ monthlyCPSA Members receive a 20% discount.>>Read More
In partnership with Coaching and Leadership International Inc. ~ bi-weekly
CPSA members save up to $225. >>Read More
Chapter Events
For more details about chapter events, please email Calgary Chair Gord Piper, CSP Newfoundland & Labrador Chair Alfred Whiffen, CSP Ottawa-Outaouais Chapter Chair Jim Carty, CSP or the Halifax Chapter at halifaxchapter@cpsa.com.
For more information on Upcoming Events or to register, please click << HERE >>
CPSA's Member-Get-A-Member Contest
Win a European Vacation for Two
Tell your friends and colleagues about the great savings and benefits of CPSA membership and you could win your dream vacation. Every time you submit the name of a potential new CPSA member, your name will be entered to win a European Vacation for Two.
Click here www.cpsa.com/MGM to submit your referrals online or download a fax-back PDF application.
Contact the Editor
If you would like to submit ideas or comment on the Sales Exchange, email CPSA or call Anna at (416) 408-2685, ext. 223 or 1-888-267-CPSA (2772).
Please add newsletter@cpsa.com to your address book or safe list to ensure our emails reach your inbox.
Please note: This email alias is not monitored for replies. If you need assistance please visit www.cpsa.com/ContactUs.aspx for our contact information.
Visit our homepage at www.cpsa.com.
© 2007 Canadian Professional Sales Association. All rights reserved.