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HomeSales Resource CentreSales Assessments › Customer Service

Organizational Management Analysis

Map your organization’s path to success by getting the best from your management team

What it Measures FAQ
The Organizational Management Analysis (OMA) is an essential element of organizational development. An OMA report presents a compilation of the information obtained from the individual Checkpoint 360 results of a group of managers. The report provides a factual summary of the perceptions of a management group with input from the manager's bosses, peers and direct reports.
Time Commitment and Administration
For information on pricing, or ordering assessments please contact the Sales Resource Centre at 1-888-267-2772 or email AskSRC@cpsa.com.

Assessments available in English and French.
There is no time commitment for the Organizational Management Analysis as this report is based on the results of participants who have taken the Checkpoint 360. Results are immediate (within 24 hours) and the results from the participants are compiled in a comprehensive report that is returned to the manager.

Report Output
The Organizational Management Analysis is presented in three sections. Each is briefly described below.

I. Critical Skill Set Summary

Identifies what the Manager and their Boss(es) considered the most critical Skill Sets for each Manager's job performance.

II. Critical Skill Set Alignment
Indicates where Boss(es) and Managers were in alignment with their Critical Skill Set selections.

III. Organizational Development Summary - All Raters
This graph shows what percentage of the raters (excluding Self) identified their Manager as being below, within, or above the Favorable Zone. *

Organizational Development Summary - Direct Reports
This graph shows what percentage of the Direct Reports identified their Manager as being below, within, or above the Favorable Zone.

Skill Set Comparative Analysis
This section summarizes the information provided in each of the Manager's Checkpoint reports. This displays the percentage of the 18 Skill Sets rated below, within, or above the Favorable Zone.

II. Organizational Development Priorities
This section identifies those Managers whose skills were rated as needing improvement.

III. Organizational Training Needs Analysis
This section targets areas for training appropriate for each of the Managers.

* The Favorable Zone represents a range where a group of effective managers and leaders were typically rated by others on the CheckPoint 360. These leaders were from a wide range of industries and organizations, and had all been identified as good performers by their respective companies.