Privacy Policy

CPSA Privacy Statement


As a member of CPSA, the personal information submitted to us is confidential. When members join they are asked to agree to abide by the provisions, conditions and limitations of the charter, by-laws, rules and regulations of the CPSA as amended from time to time.

Members are asked about authorization to have their membership information included in all CPSA mailings and special offers provided by selected establishments in cooperation with CPSA until they revoke such consent.

Privacy Policy

CPSA's on-going commitment to protect the privacy and confidentiality of your personal information is addressed in this privacy policy. This policy explains our commitment to respect and protect your personal information.

We have always treated your personal information confidentially, and we strive to obtain only the information that allows us to respond to your needs. We want you to know why we need your personal information and how you can find out what information concerning you is recorded.

1. Accountability
CPSA is responsible for your personal information under its control. We have appointed a Privacy Officer who is accountable for compliance with this Privacy Act.

If you have any questions or comments, we would be pleased to hear from you. Simply contact our Privacy Officer at: or call (1-888-267-2772).

By mail, you can reach us at:

Privacy Officer, CPSA
655 Bay St, Suite 400
Toronto, Ontario M5G 2K4

2. Identifying Purposes
We will identify the purposes for which personal information is collected by us at or before the time the information is collected.

Personal information is the information that relates to you, that identifies you as a customer of CPSA, and that allows us to provide services and information directly to you. This information is used to determine which of CPSA's and/or its partners' products and services best meet your needs. From time to time, we or our partners may inform you of such products and services by mail, telephone or electronically.

3. Consent
Your knowledge and consent are required for the collection, use, or disclosure of personal information. This information may be required for us to provide you with, or notify you of a product or service.

As a CPSA customer, you may also withdraw your consent to a particular use or disclosure of your personal information by the following:

655 Bay Street, Suite 400 
Toronto, Ontario M5G 2K4

4. Limiting Collection
You provide us with the personal information necessary to deliver our products and services. We do not collect personal information about you without your knowledge.

5. Limiting Use, Disclosure and Retention
Your personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. This personal information is retained only as long as necessary for the fulfillment of these purposes.

6. Accuracy
Your personal information is kept as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

7. Safeguards
Your personal information is considered confidential. CPSA has taken the necessary measures to safeguard this personal information.

8. Openness
CPSA will make readily available to all our members specific information about its policies and practices relating to management of personal information.

9. Individual Access
CPSA customers may verify and update personal information by:

Emailing Customer Service or calling 1-888-267-2772.

10. Challenging Compliance
The CPSA website ( provides links to third party websites. Our Privacy Commitment does not extend to third party websites and it is recommended that CPSA customers read the privacy policies of these web sites. CPSA is not responsible for the content of, or the privacy practices employed by, third party web sites.

To ensure compliance with this policy, CPSA has designated a Chief Privacy Officer.