Virtual Training Session: 4 Steps to Account Management
The Account Management Process examines “living” account relationships. The relationship that you and your company have with a customer is dynamic, constantly changing and evolving.
It involves taking a “snapshot” of an account at a given moment in time, thoroughly analyzing that account on a local level, developing specific action plans to achieve defined goals, and acting on those plans. This session will review each of these key steps.
Join this virtual training session and walk away with the tips you need to put together a pro-active strategic account plan for each of your key accounts.
All attendees will receive CSA/CSP credit hours towards their designations.
Date: April 16, 2020
Time: 12 - 1pm EST
Host: Shawna Quigley, Business and Leadership Coach, Business Consultant