CPSA Masterclass Workshop #2: How to Deliver Tough News and have Difficult Conversations in Sales

There are few things more nerve-wracking than having to deliver tough news to a valued client or prospect. The fine line of holding firm, being empathetic, and not jeopardizing your business relationships can be tricky! Join this 1-hour webinar to learn how to confidently face daunting conversations head-on (no more procrastinating or hiding!) while working towards win-win situations.

We’ll be discussing:

  • What causes tough conversations
  • Conveying tough news, while positioning yourself as a trusted advisor
  • When to sound the alarm – being strategic, proactive, and brave
Date: Wednesday, March 8, 2023
Duration: 1 Hour
Time: 11:00am-12:00pm EST
Language: English
Platform: Zoom

Cost for single workshop:
Non-Member: $129+ HST
CPSA Member: $79+HST



Your facilitator: 

Lisa Leitch – Founder & Chief Sales Officer

Lisa LeitchLisa Leitch – Founder & Chief Sales Officer for Teneo Results is driven by the mantra – “Be Strategic, Be Pro-active, Be Brave!” – and has been successfully training and coaching sales leaders and their teams to transition their salespeople away from the standard “product & price” approach to have more purposeful business conversations with the ideal profitable buyers that drive results. Lisa Leitch, CSP2 is the first female to earn the dual designation of CSP – Certified Sales Professional and Certified Speaking Professional – the highest designations in both professions. Teneo Results has been a CPSA Training Partner for over 15 years.

08/Mar/2023 11:00
08/Mar/2023 12:00
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