Accredited Partner Webinar: Uncovering Customer Needs to Present with Influence and Impact

Customer face time is hard to come by.  Every interaction counts.  Sales professionals need to optimize their time to present in a way that is relevant and inspires customers to act differently.  In this webinar, you will:

• Understand the questions to ask to uncover your customers’ needs
• Learn how to tailor and frame your message to influence and inspire change
• Discover techniques to present confidently and overcome resistance

Your Speaker: 

Christi Scarrow - Partner at Lighthouse Nine Group, 

Christi Scarrow is a consultant, executive coach, keynote speaker and a best-selling author of the book Truth Warriors.  She draws on over 20 years of sales leadership experience with firms including Revlon, Mars Canada, and Reckitt Benckiser.   As a Partner at Lighthouse Nine Group, she leads the Insights & Organizational Accountability practice and supports clients in the areas of strategy, leadership development, change management and sales effectiveness.   Her current clients include retailers, manufacturers, and professional services.  She is passionate about working with sales leaders to deliver growth and drive meaningful change.