E Learning Course Cancellation Policy

All substitutions, transfers, and cancellations must be submitted in writing to SalesSuccess@cpsa.com.

All self-directed online courses may be transferred to existing CPSA members within 14 days of course purchase. Any self-directed online courses which have been accessed and/or opened are no longer eligible for transfers. 

We will provide a partial refund less an administration fee of $25 for written cancellation requests received within 7 days of purchase for any self-directed online course which has not been accessed and/or opened. 

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