Certified Sales Associate (CSA)

Start Your Sales Career Off Strong

If you’re currently working in sales support or customer service and think you’ve got what it takes to move into your first sales role, the Certified Sales Associate (CSA) designation will help you get where you want to go, faster.

CSA's possess a solid foundation in key skills needed to succeed, like prospecting, building effective client relationships, negotiation, closing, and leveraging sales technologies. CSA's demonstrate what it takes to excel in their current role and position themselves to move ahead.

Who Should Become a Certified Sales Associate?

Entry-level Sales Professionals, including:
  • Customer Service Professionals
  • Junior Sales Professionals
  • Sales Support Professionals, in areas such as Customer Research, Data Analytics, and Sales Coordination

Job Seekers, including:

  • Undergraduate students
  • Career-changers
  • Anyone looking to build a sales career from the ground up

CSA Minimum Requirements

  • CPSA Sales Certificate or 35 hours of recognized professional development in sales aligned with the CPSA professional sales competencies.
  • Minimum 6 months of verified sales experience in client-facing roles aligned with 5 key professional sales skill areas from the competency framework, such as Prospecting, Business Acumen, Sales Process technology, and Relationship Development.

Get Certified

  • Be a member in good standing of the Canadian Professional Sales Association
  • Meet experience and education requirements
  • Send in an application, including
    • An up-to-date CV or link to updated LinkedIn profile
    • A Letter of Recommendation from an immediate supervisor or academic advisor (faculty member)
    • Transcripts and course outlines for prior education
  • Pay one-time Application and Exam Fees ($445)
  • Pass the Certified Sales Associate exam
  • Sign an agreement to abide by the CPSA Sales Institute Code of Ethics

Maintain Your Designation

  • Get at least 20 units of recognized professional development each year
  • Remain a member in good standing of the Canadian Professional Sales Association
  • Adhere to the CPSA Sales Institute Code of Ethics

Ready to apply? Get started today.

Apply Now  


Or email institute@cpsa.com to find out more.

“Employers told us they wanted more from new recruits – more skills, more knowledge, more commitment, and more results. We created the CSA designation to help motivated entry-level sales professionals deliver what employers want today."

PETER IRWIN, CPSA PRESIDENT & CEO