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SalesProChat: Emotional Intelligence, Engagement and Creating a Culture of High Performance
Nov 30, 2017 | Canadian Professional Sales Association lock

In the November SalesProChat episode, Kristen Harcourt talks with host Bill Banham about the role of emotional intelligence in the workplace and when selling. This show also considers the how and why of creating an engaged team and ways to develop a culture of high-performance.

Toronto-based Kristen Harcourt is a business coach, speaker and workplace disrupter. For the last 10 years, Kristen has consulted with hundreds of organizations in various industries - helping them create more positive and productive workplaces. Her specialties include: talent management, leadership development, organizational wellness, team effectiveness and performance management.

Listen to the CPSA’s interview with Kristen Harcourt and join us on November 30 for our monthly #SalesProChat Twitter chat.

Part one considers questions including:

 * How can emotional intelligence help client-focused pros better engage and relate to prospects and customers?
* Why is it important to create a culture of engagement?
* How does emotional intelligence play into leadership? How can being in tune with one's sales team's motivations, trickle down and create a culture of high performance?

Listen to the show here.

Join the #SalesProChat Twitter chat, November 30, 1 pm Eastern / 10 Pacific.

Every month we present a SalesProchat podcast and host a #SalesProChat Twitter chat. SalesProChat brings sales pros and business leaders together to discuss major topics in Sales. On Thursday November 30, 2017 at 1:00 ET the CPSA will host our next Twitter chat.

Business leaders, sales professionals and high-profile industry experts from across Canada and the US will come together on Twitter to share tips, strategies and enjoy lots of virtual networking.

The November 2017 #SalesProChat Twitter chat will consider the following questions:

Q1: What is emotional intelligence? Why does it matter? #SalesProChat

Q2:  How does emotional intelligence play into leadership? #SalesProChat

Q3: How does an engaged, performance-focused culture keep #salespeople focused?  #SalesProChat

Q4: Any tips to help #salespeople tap into their full potential? #SalesProChat

Part one considers questions including:

 

* How can emotional intelligence help client-focused pros better engage and relate to prospects and customers?

* Why is it important to create a culture of engagement?

* How does emotional intelligence play into leadership? How can being in tune with one's sales team's motivations, trickle down and create a culture of high performance?

 

Listen to part one here.

 

Part two considers questions including:

 

* How important is it to the success of a sales department to hire sales pros who genuinely relate to the employer brand?

* Conversely, what are the pitfalls of hiring the wrong talent?

* Let's talk about getting pro-active, not reactive! How can companies have timely conversations with sales employees and develop top sales talent?

* What are the benefits to a company's bottom line, by ensuring that leaders are better equipped and more aware of their team members' strengths, blind spots, values, purpose and professional goals?

 

Listen to part two here.

 

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